Planning and Overseeing new marketing strategy on Amazon and EbayFinding and developing new markets and improving salesDeveloping goals for the development team and business growth, ensuring they are meet smooth running operationBuild long-term relationships with new and existing customers as well as suppliersArranging business development meetings with prospective clientsStay up-to-date with new products/services and new pricing/payment plansAugmented sales value by upselling and cross-selling new products and services to existing customersCreated effective marketing, sales and promotional initiatives to drive revenueResearched trends to gather data and implement innovative strategiesPlanned stock quantities according to marketplace demand and sales forecastsRegularly tracked stock levels, promptly ordering low-stock items to maintain operational readinessKept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demandRecycled slow-moving products and removed delisted products from company inventory and storageCreated and monitored KPI metrics from order placement to product delivery,maintaining high-levels of customer satisfactionTook control of packaging and provided appropriate, cost effective and high quality solutionsNegotiated rates and contracts with transportation and logistics providers with favourable outcomesConfirmed carrier compliance with company policies and procedures for product transit or deliveryEnsured alignment by reconciling shipment data between multiple systems

Monitors and takes corrective action as necessary to help ensure that budgetgoals are attainedEnsure that effective orientation and training for new staff and professionaldevelopment activities for experienced staff are planned and implementedEnsure that all safety, sanitation, energy management, preventativemaintenance and other standards are consistently metEnsure staff is delivering exceptional customer service and maintain high food and service standardsEnsure that all standard operating procedures for revenue and cost control are consistently utilizedHelp plan external and internal marketing and sales promotion activitiesEnsure that specials are understood by servers and are being promotedImplement and monitor consistency of food and beverage policies andproceduresGreet guests and oversee actual service on a regular basis to ensure consistency of serviceEnsuring that daily operations of Food & Beverage delivery are to the correct standard as set by the Hotel