Rupesh Gupta Email & Phone Number

Denver, Colorado, United States

Currently managing Enterprise end-point management applications BigFix and Bomgar in Master role.• I’m responsible for both application’s administration, patching, operations, access control, troubleshooting, design, development and rollout of new features. BigFix and Bomgar are used by GSA IT for end-point management, security compliance and software / hardware reporting.• Currently GSA wide deployed BigFix components are BigFix Patch, Compliance, Inventory, Lifecycle, Software & OS distribution, Remote Control.• Some of my achievements managing BigFix include setting up BigFix DMZ relays hosted in Amazon cloud to manage endpoints which are outside of GSA network, Integrating it with ServiceNow for Data reconciliation and Software deployment.

Greater Chicago Area

• I was responsible for managing Bigfix, Bomgar and CA ITCM applications deployed on 2000+ servers and 17000+ computers across GSA enterprise.• I also managed IT Enterprise management application “CA ITCM” which has been replaced by BigFix since 2017

Greater Chicago Area

I was responsible for managing CA ITCM and Bomgar applications deployed on 1000+ servers and 17000+ computers across GSA enterprise. I have played a very significant and instrumental role in implementing, maintaining and exploring new functionalities for these applications. Successfully designed, configured and implemented CA ITCM Automated migration solution for OS migration.

Greater Chicago Area

I manage CA ITCM and Bomgar applications deployed on 900+ servers and 17500+ computers across GSA enterprise. I also worked on integrating ITCM with “CA Service Desk” and now working with ITSM tool “ServiceNow” handling configuration and Asset Management along with Java scripts. I have successfully implemented CA Business Intelligence reporting (CABI) by integrating Business Objects with CA ITCM. I have configured and automated back-end ITCM database (SQL 2008) processes.

Greater Chicago Area

1. Implementation and Administration of: CA Desktop and Server Management Tools CA Desktop DNA desktop data backup and recovery application CA Brightstor server data backup and recovery application Double-Take disaster recovery application from Vision Solutions2. Worked with CA DMS and Wise scripting tools for automation scripts.3. Deployed and administered VMware platform and Windows servers in both virtual and physical environment.4. Worked with Dell/ HP servers and storage hardware

Greater Chicago Area

1. Implemented and administered “CA Asset Management”, “CA Software Delivery” and “CA Remote Control” Tools.2. Administration of Microsoft NT and Windows 2000 Servers.3. Administration of Network devices.4. Scripting with Wise software tools.5. Administration of SCO Unix Servers.6. Unix shell scripting , Unix Sendmail and MMDF configuration.

Gurgaon, India

1. Quality assurance Team Lead for “CA ArcServeIT” Backup and disaster recovery software.2. Implemented “CA Unicenter TNG Enterprise Management” at Xerox Delhi Office in India.