Service Delivery Manager
Current
Mar 2024 - Present
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Rupesh Jaykar Email & Phone Number
"Dynamic Service Delivery Leader | Driving Innovation & Operational Excellence | Prince 2, ITIL"
at
Clover Infotech
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
"Dynamic Service Delivery Leader | Driving Innovation & Operational Excellence | Prince 2, ITIL"
Location
Thane, Maharashtra, India
Company size
Who is Rupesh Jaykar? Overview
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Quick answer
Rupesh Jaykar is listed as "Dynamic Service Delivery Leader | Driving Innovation & Operational Excellence | Prince 2, ITIL" at Clover Infotech, a company with 2050 employees, based in Thane, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Rupesh Jaykar.
Rupesh Jaykar previously worked as Service Delivery Manager at Clover Infotech and Project Manager at Acl Digital. Rupesh Jaykar holds Master Of Business Administration (Mba) from Sikkim Manipal University.
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Email format at Clover Infotech
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Clover Infotech
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Profile bio
About Rupesh Jaykar
With over 17+ years of hands-on experience in IT management services and support, I am a result-driven Delivery manager at Clover Infotech, looking after several accounts, belongs to BFS and manufacturering domain. I have successfully lead and delivered multiple IT projects including IT infrastructure operations, transition management, technical support, service improvement, and strategy planning, following ITIL best practices and standards.As a SDM, I coordinate with business, verious Cross functional support teams, and vendor for smooth delivery, define project scope and compliance, assist technical staff to resolve issues and achieve SLA, and plan and deploy new or changed services within cost, time, and quality estimates. I also analyze and improve processes through proactive self-initiated projects and ensure efficiency and customer satisfaction. I have a strong background in Wintel, with certifications like Prince2, ITIL, MCSA, and MCTS, and skills in vRealize Automation, process improvement, and team management. I am passionate about delivering quality services and solutions that meet the client's business objectives and needs.
Current workplace
Rupesh Jaykar's current company
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Clover Infotech
9 roles
Rupesh Jaykar work experience
A career timeline built from the work history available for this profile.
Project Manager
Working with Reliance Jio - RIL Group.Team Management, Service Improvement, ITIL practices, Project Compliance, Project Management, Strategy Plannings, Resource Management
Jun 2022 - Oct 2023
Technical Lead
- ITIL best practices, Incident management, Problem management, capacity planning
- Team management, resources evaluation, infra support and services improvements
- Coordinate with business, support teams, and vendor supports for the smooth delivery.
- Defining project scope with the help of Managers, Technical Team members.
- Assist technical staff to check resolutions of all issues to achieve SLA.
- Transition planning for IT Infrastructure and implantation
Jun 2016 - Jun 2022
Lead Engineer - Igate Patni
ITIL practices, IT operations, Projects, Incident & Problem management, Windows, ADS, Virtualisation, File and Print servers
Apr 2015 - Jun 2016
Senior System Engineer - Igate Patni
IT Operations, Windows, Active Directory, Exchange, O365, File and print server management
Mar 2012 - Apr 2015
Windows System Administrator
- Worked as a Windows System Administrator, responsible for Infrastructure Management support and designing the architecture (WSUS, ADS, Exchange 2007, File/Print server).
- Manage datacenter operator team and Desktop team, support and lead them in technical difficulties.
- Handle and manage SQL database and its backup, maintenance plan.
- Manage VMware environment & NAS storage, RAID configuration.
- Manage & administer Symantec Endpoint Protection Manager (SEPM) Antivirus server and clients.
- Escalation management and monitor team effectiveness in service and support.
Feb 2011 - Mar 2012
System Administrator
- Worked as System Administrator, performed role of centralised user management by ADS and Exchange server 2007.
- Server Hardware management and maintenance.
- Rack mounting of Servers & network devices (Reliance Datacenter).
- Server installation and configuration, RAID configuration
- Installation & Up-gradation of Server hardware, firmware & third party Software applications or utilities.
- Worked on tickets and managed SLA by maintaining on time delivery & value to customers.
Jul 2010 - Jan 2011
Server Engineer
- Providing application support and production support to the client who is involved in the business within different sectors.
- The support activity includes server Patch management & discussion with the Vendors.
- Application installation on servers as well as on individual machine.
- Solving incidents through Remote Desktop support for individual user.
- Troubleshooting issues related server, network connectivity and SQL Server.
Nov 2008 - Jul 2010
Senior Desktop Engineer
- Providing application support and production support to the client who is involved in the business.
- Application installation on individual machine as on requests.
- Solving incidents through Remote Desktop support for individual user.
- Troubleshooting issues related desktop hardware & applications, network connectivity.
Jan 2007 - Nov 2008
Team & coworkers
Colleagues at Clover Infotech
Other employees you can reach at cloverinfotech.com. View company contacts for 2050 employees →
JK
Jaffer Kadar
Colleague at Clover InfotechChennai, Tamil Nadu, India, India
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AS
Anshal Saxena
Colleague at Clover InfotechMeerut, Uttar Pradesh, India, India
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GP
Ganpat Patkare
Colleague at Clover InfotechMumbai, Maharashtra, India, India
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SS
Shoieb Syed
Colleague at Clover InfotechBengaluru, Karnataka, India, India
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RK
Ritesh Khatokar
Colleague at Clover InfotechMumbai, Maharashtra, India, India
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PS
Pranay Sonkusare
Colleague at Clover InfotechNagpur, Maharashtra, India, India
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MP
Mayuresh Patil
Colleague at Clover InfotechKolhapur, Maharashtra, India, India
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SP
Swarupa Patil
Colleague at Clover InfotechMumbai, Maharashtra, India, India
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SK
Sajid Khan
Colleague at Clover InfotechMumbai, Maharashtra, India, India
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SK
Saurabh Kumar
Colleague at Clover InfotechGurugram, Haryana, India, India
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Jaffer Kadar
Colleague at Clover InfotechChennai, Tamil Nadu, India, India
View →
AS
Anshal Saxena
Colleague at Clover InfotechMeerut, Uttar Pradesh, India, India
View →
GP
Ganpat Patkare
Colleague at Clover InfotechMumbai, Maharashtra, India, India
View →
SS
Shoieb Syed
Colleague at Clover InfotechBengaluru, Karnataka, India, India
View →
RK
Ritesh Khatokar
Colleague at Clover InfotechMumbai, Maharashtra, India, India
View →
PS
Pranay Sonkusare
Colleague at Clover InfotechNagpur, Maharashtra, India, India
View →
MP
Mayuresh Patil
Colleague at Clover InfotechKolhapur, Maharashtra, India, India
View →
SP
Swarupa Patil
Colleague at Clover InfotechMumbai, Maharashtra, India, India
View →
SK
Sajid Khan
Colleague at Clover InfotechMumbai, Maharashtra, India, India
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SK
Saurabh Kumar
Colleague at Clover InfotechGurugram, Haryana, India, India
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4 education records
Rupesh Jaykar education
Master Of Business Administration (Mba)
Bachelor Of Science (Bsc)
Diploma
Hsc
Mahatma Gandhi Vidyalala
FAQ
Frequently asked questions about Rupesh Jaykar
Quick answers generated from the profile data available on this page.
What company does Rupesh Jaykar work for?
Rupesh Jaykar works for Clover Infotech.
What is Rupesh Jaykar's role at Clover Infotech?
Rupesh Jaykar is listed as "Dynamic Service Delivery Leader | Driving Innovation & Operational Excellence | Prince 2, ITIL" at Clover Infotech.
Where is Rupesh Jaykar based?
Rupesh Jaykar is based in Thane, Maharashtra, India while working with Clover Infotech.
What companies has Rupesh Jaykar worked for?
Rupesh Jaykar has worked for Clover Infotech, Acl Digital, Capgemini, Prizm Payments Services Pvt Ltd, and Cms Infosystems Pvt. Ltd..
Who are Rupesh Jaykar's colleagues at Clover Infotech?
Rupesh Jaykar's colleagues at Clover Infotech include Jaffer Kadar, Anshal Saxena, Ganpat Patkare, Shoieb Syed, and Ritesh Khatokar.
How can I contact Rupesh Jaykar?
You can use AeroLeads to view verified contact signals for Rupesh Jaykar at Clover Infotech, including work email, phone, and LinkedIn data when available.
What schools did Rupesh Jaykar attend?
Rupesh Jaykar holds Master Of Business Administration (Mba) from Sikkim Manipal University.
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