As Sales Manager at Holiday Inn Express & Suites Ottawa West - Nepean, I’m passionate about crafting memorable guest experiences that drive revenue and elevate our brand. With a Master’s in Hospitality Administration from BHMS in Switzerland and specialized training from Algonquin College, I bring both expertise and a hands-on approach to my role.My journey through management roles with the Sandman Hotel Group has shaped my approach to hospitality—focused on innovation, seamless operations, and the small touches that make guests feel truly valued. For me, hospitality is more than a profession; it’s about making every stay memorable and meaningful.