Rupesh Pati Tiwari personal email
- Valid
An astute professional with rich experience of 24 years in the field of After Sales Service, Warranty Management, Customer Service Delivery, Client Servicing, Service Strategic Planning & Operational Management, Franchisee Operations, Call Centre management, Retention, Billing & Collection, Profit Centre Operations, Material Management, Quality & Team Management. A graduate in Electronics & Telecom Engineering from Jamia Millia Islamia University, New Delhi. Having worked with organizations of repute like SCIL, OEL (Sony), ASI, Nippon Audiotronix Ltd. (Kenwood). Skillful at monitoring, & motivating the workforce to enhance their efficiencies & assist them to deliver quality services to clients having excellent Relationship Management, Analytical & Communication Skills. SpecialtiesWarranty Management, Customer Service Delivery, Service Support Operations,Profit Centre Operations (Service),Service Strategy Planning & Management, Channel Service, Service Dealer Development, Customer Relationship Management, Product Development, Product Training.
Jmk Techtronix
-
Business HeadJmk Techtronix Nov 2012 - PresentNew Delhi Area, IndiaWWW.SABKAMISTRY.COM a leading SERVICE BRAND of the nation, where we insure most reliable and cost effective after sales for the range of products in th field of ELECTRONICS / CONSUMER DURABLES / APPLIANCES / INDUSTRIAL ELECTRONICS / INDUSTRIAL ELECTRICAL PANELS / CAR AUDIOS & ACCESSORIES / PUMP & MOTORS / WATER PURIFIERS.With a strong presence across India, JMK has already placed itself among the top SERVICE PROVIDERS of the country...
-
Manager - ServiceNippon Audiotronix Pvt. Ltd. Dec 2009 - Nov 2012IndiaWorking as Manager - ServiceHeading Central workshop at HO.Looking after Training to Existing & newly appointed ASCs.Looking after training documentation and technical support to technicians and ASCs in the field all over the Country.Independent handling of Escalated Customer complaints to HO from all over the country.Spares inventory management and planning by timely analysis of part consumption trend of the Service Deptt.Feedback to QA / R & D/ ENGG. Deptt. to get the… Show more Working as Manager - ServiceHeading Central workshop at HO.Looking after Training to Existing & newly appointed ASCs.Looking after training documentation and technical support to technicians and ASCs in the field all over the Country.Independent handling of Escalated Customer complaints to HO from all over the country.Spares inventory management and planning by timely analysis of part consumption trend of the Service Deptt.Feedback to QA / R & D/ ENGG. Deptt. to get the product improved with the supporting analysis of failure.Actively involved in all Operational activities like revenue generation, parts procurement, performance appraisal of technicians and customers handling for visiting customers at HO of the Service Deptt.Handling entire range of Car Audios / CAR Navigation (GPS) / CAR Roof top DVD cum LCD & CAR Security (Central Locking) Products.Responsible for planning of service / Installations for new products by actively involvement in new developments. Show less -
Manager - ServiceM/S Snr Electronics Ltd Aug 2008 - Nov 2009Handle after Sales Service of wide range of Consumer Elcetronics (LCD TV / HTS / CRT CTVS/ Audios / WM ) products.Interact extensively with clients to understand problems and resolve them to their satisfaction.Direct a team of 89 Service engineers & 83 ASCs to rectify cust's problems effectively.Perform required documentation of work in hand.Motivate and guide team members; engage in performance appraisals.Any specific HR functions performed like recruitment and… Show more Handle after Sales Service of wide range of Consumer Elcetronics (LCD TV / HTS / CRT CTVS/ Audios / WM ) products.Interact extensively with clients to understand problems and resolve them to their satisfaction.Direct a team of 89 Service engineers & 83 ASCs to rectify cust's problems effectively.Perform required documentation of work in hand.Motivate and guide team members; engage in performance appraisals.Any specific HR functions performed like recruitment and on-the-job training.Any commendations from client or superiors.Made a chain of 76 ASCs all over the country during my tenure. Show less
-
Manager - ServiceM/S Super Cassettes Industries Ltd Jan 2003 - Apr 2008Handle after Sales Service of wide range of audio products.Interact extensively with clients to understand problems and resolve them to their satisfaction.Direct a team of 47 engineers to rectify client's problems with audio products effectively.Perform required documentation of work in hand.Motivate and guide team members; engage in performance appraisals.Any specific HR functions performed like recruitment and on-the-job training.Any commendations from client or… Show more Handle after Sales Service of wide range of audio products.Interact extensively with clients to understand problems and resolve them to their satisfaction.Direct a team of 47 engineers to rectify client's problems with audio products effectively.Perform required documentation of work in hand.Motivate and guide team members; engage in performance appraisals.Any specific HR functions performed like recruitment and on-the-job training.Any commendations from client or superiors. Show less
-
EngineerM/S Olympia Electronics Ltd Sep 2000 - Dec 2002Responsible for Repairs of SONY cordless phones and audio systems in workshop.Production Planning & management for the production for SONY / AIWA Audios.Perform required documentation of work in hand.Motivate and guide team members; engage in performance appraisals.Any specific HR functions performed like recruitment and on-the-job training.Any commendations from client or superiors.
-
Technical SupervisorM/S A S Impex Ltd Dec 1995 - Sep 2000Assigned to handle Production supervision of TV assembly lines.Developed new models of monochrome TVs for BPL, Philips and Crown as member of R&D.Got exposure to work in QC Department and responsible for IPQC & IGQC of TV components.Visited Sri Lanka in 1999 as a technical representative of the company with the President of
Rupesh Pati Tiwari Skills
Rupesh Pati Tiwari Education Details
-
Jamia Millia Islamia, New DelhiElectronics & Communication -
Rupesh Pati TiwariElectrical, Electronics And Communications Engineering
Frequently Asked Questions about Rupesh Pati Tiwari
What company does Rupesh Pati Tiwari work for?
Rupesh Pati Tiwari works for Jmk Techtronix
What is Rupesh Pati Tiwari's role at the current company?
Rupesh Pati Tiwari's current role is JMK Techtronix.
What is Rupesh Pati Tiwari's email address?
Rupesh Pati Tiwari's email address is rp****@****ive.com
What schools did Rupesh Pati Tiwari attend?
Rupesh Pati Tiwari attended Jamia Millia Islamia, New Delhi, Rupesh Pati Tiwari.
What are some of Rupesh Pati Tiwari's interests?
Rupesh Pati Tiwari has interest in Science And Technology.
What skills is Rupesh Pati Tiwari known for?
Rupesh Pati Tiwari has skills like Team Building, Team Management, Customer Service, Key Account Management, Business Development, Service Operations, Product Development, Strategic Planning, Manufacturing, Inventory Management, Warranty, Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial