Rupesh Rajendran Email & Phone Number

Visionary professional, targeting to leverage senior level positions within operations Management, emphasizing effective people management and driving continuous improvement initiatives in Bangalore. With a history of leading diverse teams and streamlining operations, I seek to contribute to organizational growth by efficiently managing resources, promoting employee engagement, and executing strategic initiatives aligned with business goals.Possess over 17 years of experience in operations, quality, and project management, specializing in team performance, service excellence, and stakeholder management across diverse industries.

Listed skills include Team Management, Client Relations, Business Analysis, Data Analysis, and 11 others.

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  Operations Manager

  Brickwork India

  Jan 2023 - Present - Bengaluru, Karnataka, India

  Key Responsibilities:• Ensuring alignment of operational workflows, forecasting methods, and service delivery strategies with organizational objectives.• Driving efforts to achieve and surpass targets by closely monitoring progress and implementing effective strategies.• Enhancing operational performance and increasing client satisfaction through ongoing refinement of processes.• Collaborating with team members to align operational activities with strategic growth plans… Show more Key Responsibilities:• Ensuring alignment of operational workflows, forecasting methods, and service delivery strategies with organizational objectives.• Driving efforts to achieve and surpass targets by closely monitoring progress and implementing effective strategies.• Enhancing operational performance and increasing client satisfaction through ongoing refinement of processes.• Collaborating with team members to align operational activities with strategic growth plans, maximizing overall performance through the integration of team operations with key strategic initiatives.• Engaging with internal business units to identify and implementing continuous improvement initiatives, while making informed decisions to address operational issues and propel progress towards business goals.Highlights:• Proactively resolving challenges to ensure smooth operations and maintain momentum towards targets.• Leading the elevation of service standards to improve customer satisfaction and retention.• Implementing measures to enhance service quality across all aspects of operations.• Implemented strategies resulting in a 12% increase in operational efficiency. Show less

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  Ks Institute Of Technology

  Mechanical Engineering