An Author, Network Manager/ IT Manager/ Teacher and a result-oriented professional with overall experience of 16+ years in Network Support/ Training/ Teaching (Education Sector), IT/ITES & Operations, Quality Management, Client Relationship Management, & Team Management. Demonstrated ability to quickly learn organizational processes, workflows, policies & procedures. Well conversant with the Feedback Mechanism and Report Analysis. Proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Gained exposure in analyzing & developing software from concept design to execution within stipulated budgets & time. Strong analytical, problem solving & organizational abilities. Possess a flexible &detail-oriented attitude.
Listed skills include Business Analysis, Mis, and Team Management.