Rupesh Shah Email & Phone Number

IT / Telecom Professional & OSS/BSS specialist with 21+ years of experience in solution design,telecom consulting, E2E solution architecture, system integration, business analysis, COTSimplementation, demand management, delivery / project management Experience in fulfilment & assurance journeys, activation & provisioning systems, billing flows. Experience in telecom COTS products around voice, data, customer Care, billing, product catalogue,Inventory, CRM & self-care channels Experience in responding to RFP/RFI, preparing commercial proposals, estimating professionalservices Rich experience in Green Field & Brown field Implementations, Integrations & Migrations Having key strength in analyzing customer requirements & expectation, mapping them to productportfolio & proposing industry standard solutions. Strategize and drive the new solutions across multiple telecom segments Good understanding of eTOM & agile methodology. Experience around cloud technologies and Salesforce products. Global market exposure for telecom customers in Europe, US, India, & MEA Lead team of 40+ and converted them to high performing through implementing various growthinitiatives. Cloud - Microsoft certified Azure Fundamentals CSM (Certified Scrum Master) by Scrum Alliance Inc. Site Tracker Certified (Salesforce product to manage telco Infra projects)

Listed skills include Service Delivery, Pre Sales, Solution Architecture, Telecommunications, and 11 others.