Rupesh Shukla Email and Phone Number

As a Senior Business Analyst responsible for requirement analysis, Gap analysis, system reengineering, documentation and end to end solution designing and implementation of Electronic Tolling systems. Expert in providing Tolling solutions for India (#GNSS, #FASTAG), USA and Europian Toll roads.

Served as a contractor-BSA to Deloitte India through payroll company RLabs Enterprise Services Ltd.,

Lead the Business Analysis activities in Global Software Products and Solutions (GSPS) division of CSL; the division is responsible for implementing major IT Projects and the in-house Product of CSL.As a Business Analyst, responsible for Planning, Gathering, Managing, Analyzing, Assessing & Validating requirements for various technology projects Provided overall functional & requirement strategy to CSL clients for implementing solutions and services related to Intranet, Mobile Apps, Enterprise level Portals, Automation Tools, e-commerce websites, generic websites, CRM, SCM, Enterprise Collaboration Systems and Order Management System etc.Handled transition of roles from Business Analyst or Agile Analyst to Product Manager & Business Analyst or Agile Analyst to Scrum Master based on the business situation and project needs & requirements.

As a Business Analyst, I was responsible for studying & analyzing the core business requirements of the clients and used to work on those requirements to propose an initial document containing the detailed scope and features. My responsibilities were extended to work and coordinate directly with stakeholders of different clients of the company to understand, analyze, gather and document Business & Functional Requirements as well as monitor, plan, control & manage the requirements as per the work breakdown structure proposed to respective clients. In this process I got the opportunity to explore domains like Telecommunication, Media & Entertainment and various custom domain e-commerce portals for SMEs.In terms of Requirement management, spearheaded the tech-team for diverse projects in Web & Mobile applications such as Telecom regulatory Portal, Invoice Reconciliation applications, VAS Revenue Share Reconciliation Systems, Goal Setting & Sales Tracking Systems, KPI systems, Brand Creation & Brand Asset Management Applications, e-learning soft-wares etc.

As a Business analyst, was responsible for overall Business Analysis activities of the company.Provided and supported the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilitiesProvided leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for resultsProvide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)Collaborated closely with developers to implement the requirements, provide necessary guidance to testers during QA process

As a Business Development Manager (BDM) was responsible to fulfill corporate business needs, increase productivity, and decrease operating expenditures by building stronger business acumen through improved business relationship and more pervasive business orientation. Handled all daily operational and managerial responsibilities of Business Development that included client relations, pre-sales activities, business analysis, project management, estimate/budget management, content development, web solution and strategy. Managed sales and marketing team with their respective accounts and helped them to meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition.

As a Business Analyst, worked with marketing and sales team to understand the basic objectives of the company to set their target market, helped the sales team to formulate, document and present the business cases specific to the respective clients’ requirement. Participate in pre-sales activities to propose solution for the identified client. Worked as a key stakeholder to research, analyze, illicit, define and document requirements of the clients.