• Having 6+ years of experience in the field of Banking.• Good knowledge of management software (Tool Finacle 7.0 and usage of its tools).• Providing solution to the customer’s problems.• Digital Awareness: M Banking, E Banking and knowledge of different ADC. • Good typing skills of 75 wpm.• Managed branch operations and day to day activities like different types of Account Opening, FDR, ATM-Cheque Book Issue, Digital Banking, Clearing, Cash Management and Recovery. • Creating awareness in the bankers regarding the Reserve Bank of India Rule and Regulations which are updated time to time.• Collections-Outstation cheques and sending it for OBC.• CTS Clearing.• Disbursement-Cheque, PO, DD printing for clients.• Performing RDVU Operations - Processing and KYCs checking of New Account Opening.• Advising clients on mortgages and raising loans.• Enhancing customer wallet size and customer services.• Preventive complaint management.

Key Projects Handled:TTSL GSM 3G, Gujarat.TTSL GSM 2G, Gujarat.TTSL Motorola Swapping.Uninor GSM Project, Gujarat.Reliance EVDO Project, GujaratUninor Transmission Project, Gujarat.Airtel GSM Project, Gujarat.Alarm Monitoring operations, maintenance and providing technical support for resolving critical, major Technical Issues and undertaking analysis and clearance of faults generated, managing expansions of the cell sites and configurations changes for TATADOCOMO GSM AND 3G/WCDMA Gujarat circle. Alarm monitoring from NOC for all BSCs and RNCs in whole Gujarat Circle & escalate to Field Engineers. Monitoring of GSM Radio N/W using Huawei tools (LMT, M2000,M5000 Tools for 3G/WCDMA) for the rectification of Hardware Faults, Escalation of site Outages, BSC/BTS/TRX performance and utilization.Handling E1 provisioning for the upcoming sites, expansion-cascading removal of site with additional BTS, TRX etc and configuring alarms from BSC and giving remote support to Field Engineers.Complete Operation & maintenance of Huawei NodeB, BTS 3900, 3900A and 3900DBS.Configuration / Maintenance of Huawei 3G -RNC including the Software Up gradation, hardware expansion.Software downloading and up-gradation in BSC/RNC and Taking OMC-R / Network Backups like Daily DAT files of all BSCs/RNCs and M2000 tap weekly Backup. Checking BSC capacity, subracks and ports.Making Alarms Tracker of whole Circle with all service affecting and Non Service affecting Alarms,site Common Data,Site Down data, Clock ref. Alarms and analysis of Network Performance on the basis of RF KPI reports and performing Preventive and Corrective actions to improve the KPI. Responsible for preparing of PCM plan and Mux/Transmission Details from BSC/RNC to sites & update daily when any new activity related transmission.Troubleshoot & dioagnosis with NodeB cards BCF/BOI/GTMU/WMPT/WBBP.Prepare a Network Availability on daily basis with Proper Reason of Outage and rectification.

Responsible for the commissioning & integration of new BTS sites (Metro site,Ultra Site) in GSM 900/1800 band.Interacting the customer, Bharti/TATA regarding various quality issues for the Existing network.Operations & Maintenance of Nokia Ultra, Metro and Flexi BTS. Alarm handling from the NOC & take immediate action for rectification.Preventive maintenance of BSC and BTS sites of each month. E1 bypassing and Testing for new sites. Installation And Commissioning of Siemens Microwave Hop with 15 GHz. Monitoring & handling all microwave activities and hope upgrading. Responsible for Quality Acceptance of the BTS sites and Transmission equipment. Responsible for all technical issues / fault diagnosis at BTS, sitesTRX Creation, Addition & Deletion, Q1 Management in minimum time duration at BSC level, EDGE Implementation in Rajkot Cluster. Planning of Protect E1 for new implemented network (BTS, BSC, MSC) .Hardware database for BTS local configuration, provide immediate action for blocked for TRX radio, E1 activation.

Ahmedabad as I&C Engineer.Worked as a Commissioning Engineer for Reliance Infocomm Project, Ahmedabad.Site RFI (Ready for Installation), Supervision over Installation of BTS.Installation and commissioning of UBR.(Ceragon).Installation and Commissioning of MICROWAVE ANTENNA (NEC PASOLINK).Performing the Reliance software downloading, power measurement, Alarm Testing and interface (E1/T1) checking in commissioning operation.