Rupesh πŸ‹οΈ
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Rupesh πŸ‹οΈ Email & Phone Number

Senior Consultant @MasterCard l Ex TechM, Ex IBMHere to Read, Learn, Write and make Connects! at Mastercard
Location: Pune, Maharashtra, India 5 work roles 3 schools
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Current company
Role
Senior Consultant @MasterCard l Ex TechM, Ex IBMHere to Read, Learn, Write and make Connects!
Location
Pune, Maharashtra, India
Company size

Who is Rupesh πŸ‹οΈ? Overview

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Rupesh πŸ‹οΈ is listed as Senior Consultant @MasterCard l Ex TechM, Ex IBMHere to Read, Learn, Write and make Connects! at Mastercard, a company with 29583 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Rupesh πŸ‹οΈ.

Rupesh πŸ‹οΈ previously worked as Sr. Consultant at Mastercard and Information Technology Service Manager at Tech Mahindra. Rupesh πŸ‹οΈ holds Master Of Technology - Mtech, Power System Engineering from Nit Hyderabad.

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Email format at Mastercard

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Mastercard

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Profile bio

About Rupesh πŸ‹οΈ

Experienced IT professional with a demonstrated history of working in IT industry. Experience in working with product-based companies like MasterCard, service-based companies like Tech Mahindra, IBM, with top-level clients from Service-based Industry like Amazon, British Telecom, AT&T, Telstra and Virgin Media. Sr. ITSM Consultant with strong working knowledge in Change, Problem, Incident, Release, Service Request Management, Audit, Governance, Risk, Compliance and Reporting. Experience in Waterfall and Agile methodology. Good in handling tools like JIRA, ServiceNow and BMC remedy and Confluence. Strong professional with a Master of Technology - MTech focused on Power System Engineering from JNTU, Hyderabad.Domain skills: IT Service Management, Agile, DevOps, Knowledge Centered Service, ITILTool skills: Jira Service Management (including Insight), Jira Software, Confluence, Statuspage, OpsGenie, apps defined in reference solution, and in addition or as a substitute expert knowledge of ServiceNow, Remedy.

Current workplace

Rupesh πŸ‹οΈ's current company

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Mastercard
Mastercard
Senior Consultant @MasterCard l Ex TechM, Ex IBMHere to Read, Learn, Write and make Connects!
purchase, new york, united states
Website
Employees
29583
AeroLeads page
5 roles

Rupesh πŸ‹οΈ work experience

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Sr. Consultant

Current

Pune, Maharashtra, India

#Provide oversight and subject matter expertise for Network Operations and Engineering’s ITSM processes for Incident, Problem, and Change Management.#Provide training to other teams within the Network programs on ITSM best practices.#Provide reporting to leadership on key performance indicators on adherence to Mastercard’s ITSM requirements.#Identify gaps.

Dec 2022 - Present

Information Technology Service Manager

Pune, Maharashtra, India

Discrete activities and processes that support a service throughout its lifecycle, from service management to change management, problem and incident management, asset management, release management and knowledge management. Handling the team of Change Managers and providing extended support to team members and coordination with Clients and Third Parties.

Jul 2021 - Dec 2022

Network Planning Engineer

Pune

Planning, design and implementation of UK Telecom network. Working closely with Project Managers, Vendors and UK Government to build the high quality telecom network and provide IT support for the British Telecom customers.

Dec 2017 - Jun 2021

Practitioner

Ibm

Pune Area, India

Aug 2016 - Nov 2017

Assistant Professor

College Of Engineering And Technology
Jun 2012 - Jun 2016
Team & coworkers

Colleagues at Mastercard

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3 education records

Rupesh πŸ‹οΈ education

Master Of Technology - Mtech, Power System Engineering

Nit Hyderabad
FAQ

Frequently asked questions about Rupesh πŸ‹οΈ

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What company does Rupesh πŸ‹οΈ work for?

Rupesh πŸ‹οΈ works for Mastercard.

What is Rupesh πŸ‹οΈ's role at Mastercard?

Rupesh πŸ‹οΈ is listed as Senior Consultant @MasterCard l Ex TechM, Ex IBMHere to Read, Learn, Write and make Connects! at Mastercard.

Where is Rupesh πŸ‹οΈ based?

Rupesh πŸ‹οΈ is based in Pune, Maharashtra, India while working with Mastercard.

What companies has Rupesh πŸ‹οΈ worked for?

Rupesh πŸ‹οΈ has worked for Mastercard, Tech Mahindra, Ibm, and College Of Engineering And Technology.

Who are Rupesh πŸ‹οΈ's colleagues at Mastercard?

Rupesh πŸ‹οΈ's colleagues at Mastercard include Vipin Dev, Sallee Hitchins, Nidzomen Tv, Tara (Yimeng) Liu, and Manu Nair.

How can I contact Rupesh πŸ‹οΈ?

You can use AeroLeads to view verified contact signals for Rupesh πŸ‹οΈ at Mastercard, including work email, phone, and LinkedIn data when available.

What schools did Rupesh πŸ‹οΈ attend?

Rupesh πŸ‹οΈ holds Master Of Technology - Mtech, Power System Engineering from Nit Hyderabad.

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