Rupesh Dadi Email & Phone Number

Hyderabad, Telangana, India

• Defined and prioritized product features to align with strategic business goals and customer needs, delivering high-value solutions.• Led agile development cycles, overseeing sprint planning, backlog refinement, and managing cross-functional teams to ensure timely delivery of features.• Developed and executed go-to-market strategies, collaborating with marketing and sales teams to ensure successful launches and customer adoption.• Collected and analyzed user feedback and market insights to identify areas for product improvement, ensuring a customer-centric approach to development.• Managed stakeholder expectations, providing regular updates on product progress, feature prioritization, and roadmap changes.• Conducted competitive and market analysis, leveraging insights to guide product strategy and stay ahead of industry trends.• Oversaw product release cycles, managing pre-launch preparations, coordinating post-launch support, and ensuring seamless feature rollouts.• Defined long-term product vision and strategy, focusing on delivering innovative, market-aligned solutions.• Led sprint retrospectives, fostering continuous improvement by integrating feedback into future sprints and product iterations.• Monitored key performance indicators (KPIs) to track product success, making data-driven decisions to enhance user experience and product performance.• Advocated for user-centric design, working closely with UX/UI teams to ensure intuitive and effective product solutions.• Developed training materials and conducted workshops, equipping internal teams with product knowledge to drive adoption and successful rollouts.

Hyderabad, Telangana, India

• Developed and communicated product vision aligned with business goals, driving value through innovation and strategic market fit.• Conducted market research and competitive analysis to guide data-driven decisions, ensuring the product stayed relevant and competitive.• Led product lifecycle from ideation to launch, collaborating with cross-functional teams for smooth execution and delivery.• Prioritized the product backlog, ensuring alignment between user stories, features, and business goals for efficient development.• Facilitated agile practices, including sprint planning, backlog refinement, and retrospectives, driving continuous improvement.• Managed sprint backlogs using Jira, coordinating priorities and execution with developers, stakeholders, and product owners.• Advocated for user-centric design, collaborating with UX/UI teams using Adobe XD and MS Visio to create intuitive features based on user feedback.• Gathered stakeholder feedback to refine the roadmap and prioritize customer-focused enhancements.• Led change management efforts and collaborated on go-to-market strategies, ensuring successful launches and customer adoption.• Delivered training and webinars for internal teams and clients, boosting knowledge and adoption of new features.• Engaged with customers to align the product roadmap with market trends and user needs.• Led User Acceptance Testing (UAT), coordinating test cases and ensuring product alignment with business requirements.• Monitored product performance through KPIs, driving continuous improvement and strategic adjustments.• Proactively identified and mitigated risks, incorporating feedback into future sprints for ongoing improvement.• Developed training materials and workshops, enhancing user understanding and adoption across internal and external teams.• Presented roadmap updates during webinars and meetings, ensuring clear communication of future product strategies.

Hyderabad, Telangana, India

• Supported the implementation of ats, hrms, and crm solutions, coordinating directly with clients to facilitate smooth onboarding, integration, and user adoption.• Collected and assessed customer feedback through direct interactions and surveys, identifying operational challenges and communicating these to the product team to drive meaningful improvements.• Drafted detailed business and functional requirements documents (brd/frd), translating client specifications into technical language for the development teams and ensuring a clear understanding of project objectives.• Handled client requests, transforming them into prioritized tasks within the development queue, collaborating with product owners and using agile principles to ensure timely execution.• Worked closely with design, development, and support teams, ensuring client expectations were consistently met by accurately capturing and translating customer needs into functional deliverables.• Developed training content and facilitated onboarding workshops, helping users effectively utilize product features and addressing any post-implementation concerns or questions.• Prepared detailed user manuals and operational guides, ensuring clients had the necessary documentation to optimize their use of the product post-implementation.• Monitored post-launch success metrics, regularly reporting on product performance, user satisfaction, and areas for enhancement based on client feedback and operational data.• Conducted industry research and competitor benchmarking, providing insights to the product team to refine product positioning and ensure continued market relevance.• Maintained regular client communication, establishing strong relationships through ongoing support and ensuring any emerging needs were addressed in alignment with project goals.

Hyderabad, Telangana, India

• Played a Multi role here, as it was a start up, I have participated in Project acquisition, Hiring and Managing.• Ensured a best level client satisfaction which helped in holding up the project.• Developed and delivered customer success training to new hires, helping them to quickly get up to speed and start helping customers.• Mentored and coached customer success managers, helping them to develop their skills and succeed in their roles.• Collaborated with cross-functional teams to resolve customer issues and develop solutions to meet customer needs

Hyderabad, Telangana, India

• Developed and delivered sales presentations to prospective students and their parents.• Negotiated and closed tuition agreements with students and their families.• Managed a pipeline of potential students and followed up with them throughout the recruitment process.• Built relationships with key stakeholders, such as school counselors, teachers, and parents.• Provided customer support to students and their families throughout the enrollment process.

• Providing support to US and Canada clients on ATM, Drive Through, Safe Deposit and Digital Vaults.• Taking a remote access of the ATMs and trouble-shooting on the issue for US and Canada geographies.• Understanding the issue of the client and then run the trouble shooting steps accordingly.• Handled 90+ cases on an average per day.

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

Diploma Of Education, Electrical And Electronics Engineering

Diploma Of Education, Electrical And Electronics Engineering

Schooling, Schooling