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Rupesh Mahajan Email & Phone Number
Architect -Microsoft Power Platform Center Of Excellence
at
Acclero Technologies
1 work email found
@capgemini.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Architect -Microsoft Power Platform Center Of Excellence
Location
Nagpur, Maharashtra, India
Company size
Who is Rupesh Mahajan? Overview
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Quick answer
Rupesh Mahajan is listed as Architect -Microsoft Power Platform Center Of Excellence at Acclero Technologies, a company with 25 employees, based in Nagpur, Maharashtra, India. AeroLeads shows a work email signal at capgemini.com and a matched LinkedIn profile for Rupesh Mahajan.
Rupesh Mahajan previously worked as Senior Support Manager at Excellon Software and Group Manager -Technical Support at Persistent Systems. Rupesh Mahajan holds Post Graduate Diploma, Advance Computing from Centre For Development Of Advanced Computing (C-Dac).
Company email context
Email format at Acclero Technologies
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{first}.{last}@capgemini.com
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AeroLeads found 1 current-domain work email signal for Rupesh Mahajan. Compare company email patterns before reaching out.
Profile bio
About Rupesh Mahajan
Dedicated and results-driven Customer Support & Services (CSS) leader with over 20 years of experience in fast-growing global support operations. Committed to exceeding customer satisfaction and driving exceptional customer experiences. Skilled in managing large teams to surpass operational performance goals and developing talent-nurturing programs that foster accomplished leaders and Support Engineers. Demonstrated success in collaborating with cross-functional teams to improve customer experience and deliver business results.My key expertise is in backlog reduction, resolution time improvement, customer satisfaction, and stabilizing and streamlining the support teams. I have worked in UK, Singapore, and Canada, where I gained valuable experience working with customers directly, transitioning support to offshore development centers, and managing customer relationships, escalations, and revenue. I have supported enterprise products and applications in various domains such as content management, performance management, telecom, banking, and logistics. My goal is to deliver high-quality and efficient support services to our customers and enable them to achieve their business objectives.
Listed skills include C, C++, Java, Android Development, and 8 others.
Current workplace
Rupesh Mahajan's current company
Company context helps verify the profile and gives searchers a useful next step.
Acclero Technologies
9 roles · 22 years
Rupesh Mahajan work experience
A career timeline built from the work history available for this profile.
Senior Support Manager
Current
Mar 2024 - Present
Group Manager -Technical Support
- Managing Managed Services Portfolio accounts for Global Customers includes Cloud(IBM, AWS)Instance Management and Maintenance,Team Size–45+
- Managed L2 Product support team of 50+ Technical support engineers for Enterprise products portfolio with business size of USD 5M
- Transitioned,Managed L2 Product Support offshore
- Responsible for CSAT targets, Customer Relation Management,end-to-end support delivery
- PMO focal for support service delivery, managing operations, revenue projections, resource utilization, capacity planning for existing business, growth projections
- Managing P&L for 6 accounts,achieved margin targets
Jul 2012 - Apr 2024
Senior Project Manager
Oct 2014 - Mar 2022
Project Manager
Persistent Systems
Jul 2012 - Sep 2014
Technical Account Manager(Technical Support Manager)
Sigma Software Solutions Pvt Ltd
- Managed Global Technical Support Team spread at various geographical locations (EMEA, APAC, US, CANADA) for Telecom Provisioning Product(SMP) from India
- Responsible for Resource Management, Escalation Management, SLA, and CSAT Management.
- Developed and executed solutions to customer needs and drivers through hands-on engagement.
- Engaged in tool and process improvements to streamline customer success activities and services.
- Improved Resolution Time from several months to 15 Days via implementing Incident Management and Problem Management Processes
Mar 2011 - Jul 2012
Specialist
- Responsible for overall support functions Operations
- People & Performance management – Goal setting for direct reports, performance evaluation, talent identification, coaching, and people development, Managed a 10+ member team of L1 Support for Investment banking.
- Was accountable for SLAs and CSAT
- Responsible for Resource Planning and Management to ensure 24x7 support coverage
- Responsible for Escalation Resolution
- Responsible for Incident and Problem Management Process adherence by the team
Apr 2010 - Mar 2011
Senior Technical Associate(Team Leader)
- Was in charge of leading a Support Team composed of 15+ members
- Team was responsibility for providing L2 and L3 Support and managing MIS applications related to field engineer data gathering
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- In addition to this, involved in internal and external quality audits
Feb 2007 - Mar 2010
Consultant
1. Was support focal for various application and was involved in data fixes and codefixes.2. Successfully transitioned and supported the applications to offshore delivery center in India. 3.Migrated MS Access97 applications to VB and MS access 2003.
2004 - 2007
~3 yrs
2 education records
Rupesh Mahajan education
Post Graduate Diploma, Advance Computing
B.E, Electronics
FAQ
Frequently asked questions about Rupesh Mahajan
Quick answers generated from the profile data available on this page.
What company does Rupesh Mahajan work for?
Rupesh Mahajan works for Acclero Technologies.
What is Rupesh Mahajan's role at Acclero Technologies?
Rupesh Mahajan is listed as Architect -Microsoft Power Platform Center Of Excellence at Acclero Technologies.
What is Rupesh Mahajan's email address?
AeroLeads has found 1 work email signal at @capgemini.com for Rupesh Mahajan at Acclero Technologies.
Where is Rupesh Mahajan based?
Rupesh Mahajan is based in Nagpur, Maharashtra, India while working with Acclero Technologies.
What companies has Rupesh Mahajan worked for?
Rupesh Mahajan has worked for Acclero Technologies, Excellon Software, Persistent Systems, Sigma Software Solutions Pvt Ltd, and Dell Perot System.
How can I contact Rupesh Mahajan?
You can use AeroLeads to view verified contact signals for Rupesh Mahajan at Acclero Technologies, including work email, phone, and LinkedIn data when available.
What schools did Rupesh Mahajan attend?
Rupesh Mahajan holds Post Graduate Diploma, Advance Computing from Centre For Development Of Advanced Computing (C-Dac).
What skills is Rupesh Mahajan known for?
Rupesh Mahajan is listed with skills including C, C++, Java, Android Development, Analytical Skills, Data Warehousing, Sql, and Pl/Sql.
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