Rupesh Soni Email & Phone Number

Gurgaon, India

Role: As Head of Service Delivery for Data Center, MS and Cloud Services, Market Area PAN IndiaKey Responsibility Area / Key Performance Indicators Order to Cash conversionprocess excellenceproject P&LQuality ComplianceFinance Additional Revenue generation through expedite project delivery Revenue from Project Management as professional services Monthly Targets V/s Achievements tracking Project delivery within approved NFA / Budget, managing project P&L Minimise LD and Penalty Enabling smooth Billing initiation through Central Order Processing Cell Risk Analysis and Mitigation planning Determines appropriate revenue recognition, ensures timely and accurate invoicingProcess  Data Center Project Implementation Process Adherence Regulatory Index, documentation Pre-bid CS involvement Enablement of automations, Process improvement / policy guidelines and improvement projects to improve customer experience Timely Letter of Commissioning and Project Closure Document preparation and submission Prepares for engagement reviews and quality assurance procedures.Customer Front ending customer meeting Order handed over to backend Service Delivery Team as per TAT Project delivery as per PO / Contract T&C Project Implementation CSMM - Transaction & CSMM survey Project Tracking and meeting customer and stakeholder expectationsPeople  Management Reporting and Project Forecasting Coordination with Partners for project delivery  Coordinating with Business Solutions Group Resource Planning & Management for DC & MS Projects Coordinate all activities at customer end and proactively interact with cross functional teamsHighlights CEO Award for Best Project Manager  President Award for Process Improvement in key areas of Customer Experience Established Quality Assurance Practices in Business Process in Nxtra  Realignment of Teams to ensure smooth project implementation & Project cycle time reduction

Gurgaon, India

Role: As Program Manager for Large & Strategic Projects handled Service Delivery of MPLS VPN solutions through PAN India regional project managers reporting to Head – Large & Strategic Projects, Market Area PAN IndiaKey Responsibility Area / Key Performance Indicators  Engagement with Pre-Sales team for RFP and bid submission for Large Government deals Implementation of multi-location MPLS VPN solutions through Fiber, Copper, RF & VSAT last miles Managing customer, vendor, internal stakeholders Risk management and preparation of mitigation plans Proactive monitoring of time, cost and quality parameters of projects Implementation of Projects of customers from diverse fields like Telecommunication, Manufacturing, Insurance, Banking, Government & Defence.

Gurgaon, India

Role: As Core Team member of Quality & Knowledge Management worked closely in building a framework of process improvement initiate at all functions through Six Sigma Approach. Key Responsibility Area / Key Performance Indicators  Identification of key process gaps in all business verticals, filtering of key revenue & CSAT impacting KPIs. Prioritisation process improvements and launching projects forming Teams for Black Belt, Green Belt & Yellow Belt Projects under the Six Sigma frameworks. Process improvements tools review like DMAIC, Pareto Chart, Histogram, Fish Bone, Guage R&R Analysis, Severity Impact analysis, FMEA, Kaizen, Cost-benefit analysis & Hypothesis testing  Projects Toll Gate review mechanisms under the Six Sigma methodology and measuring process improvements Impact analysis on effectiveness and efficiency of processes at various phases of projects Knowledge Management initiatives and updating repository of process improvement and documenting Learning in knowledge bank

Pmp, Project Management

Project Management Professional Certified through PMI USA

Certified Data Center Professional

Certified Data Center Professional Certification from EXIN

Itil Certified, Process And Operations Management

ITIL V3 Foundation Certification

Executive Mba, Senior Management Program

Did Certification course named "Senior Management Program"

Certified Auditor, Quality & Knowledge Management

Internal Auditing to TL9000, R4.0 & R3.5 organized by UL University

Project Management, Project Management Certification Program

Short Term course on Project Management

Green Belt, Quality & Knowledge Management

Successfully completed Six Sigma Green Belt Projects for process improvements

Pgdca, Human Resource

Successfully completed Post Graduate Dimploma in Human Resource Management

M.Com, Management

Bachelor of Commerce in Taxation and Masters of Commerce in Management

Higher Secondary, Accounts

Activities and Societies: Sports and Dance Group Participated and Won Inter College Dance Championship for 2 years in a row Student.

10Th, All

Cleared Xth Class