Principal Technical Product Manager, Microsoft
CurrentI am currently working on Building AI Solutions in the Marketing Engineering team where I am responsible for creating scalable solutions via a unified platform that leverage Gen AI and agentic entensibility framework to enhance marketing capabilities and sales. My work focuses on optimizing campaigns, generating actionable insights from customer(individual and account) data, and personalizing interactions between 1P marketers, sellers, and their prospects and customers.In my previous roles in Cloud and AI Team, I focused on developing human centric products and services that delivered next generation 'Purchase', 'Post-purchase', and 'Order to Cash' experiences for Consumer, Enterprise and Microsoft B2B Sales team. These solutions, tailored for both B2C (Microsoft.com) and B2B (1P/3P SMB, VSB) customers across 90+ markets, generated multimillion-dollar impacts in net new revenue and significantly enhanced customer experiences.