Rupessh Goel Email and Phone Number
Rupessh is a reputed thought leader and an advocate of the power of innovation to transform industries and communities. He is the Managing Director with Silicon Valley Bank India and leads their Credit Administration practice. He is recognized for his invaluable contributions to the banking and startup ecosystem. As a dedicated expert, mentor, and advisor, he has guided numerous emerging entrepreneurs and professionals through the challenges of early-stage development.Beyond individual mentorship, Rupessh plays an active role in the startup community by helping connect both the founders and the investors. As a regular speaker at industry events, Rupessh shares insights on the startup ecosystem, innovation, and investment.Before joining SVB, Rupessh held the position of Senior Vice President of Credit Services at HSBC, where he led the Corporate and Commercial Credit Services function supporting 28 countries. Managing a team of over 1100 employees across India, China, Poland, and Egypt, he was responsible for strategy planning, budgeting, service delivery, operations, technical innovations, process improvements, cost optimization, stakeholder management, and team leadership. Additionally, he spearheaded various activities related to financial spreading, credit analysis, covenant monitoring, facility & and collateral documentation, collateral management, and post-approval credit administration. Before his tenure at HSBC, Rupessh gained valuable experience working with Barclays, Bank of America Merrill Lynch, ICICI, and HDFC.Rupessh holds an MBA degree and is a certified Six Sigma Black Belt professional. He also completed the 'Global Business Leader' Program at The London School of Economics and Political Science (LSE).He is a highly motivated and organized leader with over 20+ years of experience in successfully formulating and delivering strategic direction to businesses. He has proven leadership skills, including the ability to work with cross-cultural teams, mentoring and developing their skills to achieve organizational goals. Adept at leveraging technology and optimizing Operations by digitizing and automating processes and customer journeys.He can be spotted at industry conferences and meets, where he frequents as a Speaker/ Panelist.To know more about him, connect on LinkedIn or drop a line at rupesh.g7@gmail.com
First Citizens India
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Managing Director And Head Of Credit, Data And Analytics And Product - IndiaFirst Citizens IndiaHyderabad, In -
Head Of Credit - IndiaFirst Citizens India Dec 2021 - PresentSetting up and leading Corporate Credit Function from scratch in India, as a part of the Global Delivery strategy.I am building the capability in the following areas for this year and grow to do a lot more next year onwards:■︎ Portfolio Review and Management■︎ Borrowing Base and Convents■︎ Credit Risk (SOX)■︎ Transformation■︎ Credit Data Management (CECL, Client Data, SEC, LFI etc.)■︎ Credit Data Analytics■︎ Credit Risk Modelling -
Senior Vice President, Global Head Gscs - Credit ServicesHsbc Jun 2015 - Dec 2021London, GbI was responsible for all operational facets of Corporate Credit Operations supporting 28 countries with accountability for strategy planning, budgeting, service delivery, operations, technical innovations, process improvements, cost optimization, stakeholder, and team management. I managed and lead a cross-functional team located in 7 locations across 𝗜𝗻𝗱𝗶𝗮, 𝗖𝗵𝗶𝗻𝗮, 𝗣𝗼𝗹𝗮𝗻𝗱, 𝗮𝗻𝗱 𝗘𝗴𝘆𝗽𝘁.My key agenda was to scale up and bring automation/digitization, flexibility, and agility to the Credit Operations function. My focus had been on cost optimization. I have successfully rationalized the headcount and subsequent costs through various technology interventions and operational strategies, including the strategy of near-location teams. I have successfully deployed projects related to financial spreading, robotics (RPA), financial documentation, digital signature, digitization of customer journeys. -
Head Of Credit OperationsBarclays Aug 2012 - Jun 2015London, GbI headed the Credit Lending Operations supporting Corporate and Wealth Banking Business verticals and was instrumental in setting up, scaling up the team from scratch. This involved migrating the processes from UK and Channel Islands to India.I was also responsible for governance of 3rd party vendor service delivery activities and was successful in turning around the inconsistent performance into optimal and consistent service delivery. -
Delivery Leader - Corporate BankingBank Of America Apr 2005 - Aug 2012Charlotte, Nc, Us• Managed the operations of Corporate Banking by raising the cross-site team size from over 250 to over 450 • Stabilized and grew the business multi-fold by improving customer relations and optimizing costs through the deployment of various Six Sigma projects • Adhered to the compliance regulations, policies and practices by implementing best-in-class and industry operational process improvements • Bagged the Platinum Award thrice considered to be the highest recognition in the organization -
Process Design And Change ManagerBank Of America Apr 2007 - Mar 2009Charlotte, Nc, Us'Process ImprovementInnovationProcess Efficiency and PerformanceProject Governance. -
Operations ManagerBank Of America Apr 2005 - Mar 2007Charlotte, Nc, Us -
Cluster Manager - Customer Service, Operations & UnderwritingIcici Prudential Life Insurance Feb 2003 - Apr 2005Mumbai, Maharashtra, InHelmed responsibilities of a multi-site team for customer service, operations, underwriting, quality control, internal audits, vendor management, facilities & administration, financial reconciliation and management, recruitment and training. My role involved leading teams in assessing the risks and determining case status, achieving the six sigma targets for customer satisfaction, conducting field investigations of clients for risk assessments, liaising with vendors to ensure desired outcomes, reconciling the financial statements, maintaining the branch infrastructure through administration and engaging in recruitment and training of employees. -
Assistant ManagerHdfc Bank Jul 2000 - Feb 2003Mumbai, Maharashtra, InI worked in a Shared Services environment and was responsible for fund management and reconciliation, documentation, complaint resolution and quality control. Maintained documentation as per audit and ISO norms, controlled the movement of funds in the region and reconciled on a daily basis, ensured all queries/complaints are resolved within defined timelines and ensured optimal quality control. -
Management ExecutiveCenturion Bank Of Punjab Apr 1998 - Jun 2000This was the start of my career and I was involved in branch operations and business development activities. I also assisted in setting up the Banking Center from scratch and liaised with multiple government and non-government bodies and internal stakeholders.
Rupessh Goel Education Details
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London Business SchoolThinking Day After Tomorrow -
IpmMarketing And Finance
Frequently Asked Questions about Rupessh Goel
What company does Rupessh Goel work for?
Rupessh Goel works for First Citizens India
What is Rupessh Goel's role at the current company?
Rupessh Goel's current role is Managing Director and Head of Credit, Data and Analytics and Product - India.
What schools did Rupessh Goel attend?
Rupessh Goel attended London Business School, Ipm.
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