Rupinder Cheema Email and Phone Number

• Investigate, verify and confirm customer inquiries with respect to unapplied, misapplied andmissing payments from various types of cash applications such as cheques, credit cards, EFTsetc.• Assist external customers and internal FedEx departments with cash applications orcollection matters concurrent with all FedEx corporate policies and procedures.• Initiate and respond customer calls and emails regarding the misapplication of funds.• Ensure funds are received and applied correctly.

Receiving and processing fraud documents and packages.• Data Capturing lost and undeliverable packages.• Printing Pending shipment list and pending data capture list.• Handling hot, time sensitive, dangerous goods and damaged packages• Shipping domestic and international documents and packages

Accurately load outbound packages into their designated containers in accordance withtheir destination.• Ensures all scanning is completed correctly in the system.• As a scan captain, making sure the containers are in good condition , weighed accuratelyand closed properly.• Sorting Freight while working in the warehouse environment of varying seasonaltemperature in fast paced environment.

• Maintaining database by entering new and updated customer and account information.• Preparing source data for computer entry by compiling and sorting information, establishing entry priorities. • Verifying entered customer and account data by reviewing, correcting, deleting, or re-entering data, combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. • Calculating tax and discount.• Tests customer and account system changes and upgrades by inputting new data; reviewing output. • Maintains operations by following policies and procedures; reporting needed changes.• Maintains customer confidence and protects operations by keeping information confidential.• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format

Support students in various classroom settings to provide lunch break supervision on a daily or supply basis.Supervise the setting-up and removal of lunch room equipment.Deal with discipline problems in a manner prescribed by the Principal and reporting significant disciplinary actions to the Principal or his/her designate. Carry out such noon hour supervision duties as the Principal may assign.

I provided support to the Administration, Office Manager, teachers and other staff members at a number of school locations within the Peel District School Board. My responsibilities included word processing, attendance, and school records, safe arrival, admission and withdrawal of students, compiling reports, entering and maintaining data, preparing bank deposits, reception/communications by telephone or in-person and other responsibilities as assigned.

Presented a customer service-oriented image at all times.• Interacted positively and pleasantly with customers and employees.• Performed all duties associated with the cashier position.• Provided, maintained and ensured complete customer service.• Resolved minor customer complaints or concerns.

• Cold calling and following up with existing clients. • To implement and fulfill the marketing strategy. • To call prospective customers to buy, using prepared sales talk. • Schedule appointments for the outside sales force.