Rupinder Kaur Email & Phone Number

Geelong, Victoria, Australia

India

• Created maintained and Supported App to create and track contracts for RPR technologies and vendor partners.Setup an approval process for equipment purchase and inventory process and RPRTechnologies.
• Create profiles and permissions documentation, governance framework, data mapping, and reporting and dashboard building
• Work closely with sales management to inspect sales process quality and prioritize Improvements.
• Develop customization (new fields, new objects) to Salesforce.com that improve workflows and reporting
• Maintain data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data
• Develop and conduct training sessions, and create and update training materials

New Jersey - USA

• Created the recruitment app for WoodBridge council.
• Created Workflows /Process automation and Approval process which were done manually earlier.
• Participate in process improvement activities and provide system performance and usage metrics to track trends.
• Work with Sales Managers, other Salesforce admins, and IT Help Desk to provide user support for supported applications and business processes.
• Develop & maintain all reports, dashboards, workflows & sharing rules within Salesforce.com to improve visibility to activities, pipeline & forecast.
• Participate actively in change management efforts to implement better practices, new processes & improvements in overall performance.