• Handling all daily operations, interaction with the customers, strategically planning to meet daily/weekly/monthly targets.•Presently I am handling a business of 13 crores per year• Coordinating with brands and buying team for the stock replenishments.• stock availability to be maintained as per the base stock and display capacity.• Maintaining the all-inventory process as defined in SOP to keep control the shrinkages and maintain audit norms.• Taking care of all employees (approx. 24) right from training, scheduling & providing corrective & positive feedback to maintain good culture of service. • Guide all staff members to ensure proper product display and positioning and maintaining store VM as per the theme.• Keeping track of IN and OUT movement of Stores Stocks (Repairable and Returnable Items)• Ensure that staffs are always Customer oriented and presentable.• Ensure proper scheduling of weekly – off for the staff in Stores to facilitate proper coverage on daily basis.• Helping staff in providing on job Training in store.• To gather customer & employee feedback and judge patterns, trends to initiate specific actions for continuous improvement of total customer experience in the store.• To develop daily employee incentive schemes & create a positive, fun, work environment

Store co-ordination and handling Client.