Administrator
May 2022 - Aug 2023
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Rupinder Panesar Email & Phone Number
Administrator at npower
LinkedIn matched
✓ Verified May 2026
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Profile completeness 57%
Role
Administrator at npower
Location
Birmingham, England, United Kingdom
Who is Rupinder Panesar? Overview
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Quick answer
Rupinder Panesar is listed as Administrator at npower based in Birmingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rupinder Panesar.
Rupinder Panesar previously worked as Administrator at Sgs and Advisory Specialist at Eon.
Profile bio
About Rupinder Panesar
A versatile and solution focused Customer Service/Back Office Administrator with over 23 years’ in-depth, diverse experience operating within a highly complex, regulatory and compliance driven environment, with administrative experience within the Finance, Customer Service and Utilities Industries. Able to function well under pressure, with excellent influencing, communication and interpersonal skills with an unrelenting commitment to customer satisfaction and ability to motivate and drive forward team performance; able to build and maintain long-term, credible and effective relationships. Highly motivated and `people focused` with advanced analytical and decision-making skills and the ability to work as part of a team or independently always providing exceptional service. Possess exceptional organisational, multi-tasking and prioritisation skills. Genuinely passionate about developing new skills and maintaining a consistent record of over-achievement.
4 roles
Rupinder Panesar work experience
A career timeline built from the work history available for this profile.
Advisory Specialist
- Liaising with customers about meter readings, SMART meter installation, tariffs, payments and Direct Debits.
- Arranging payment plans for customer’s that are in financial difficulty or PAYG meter installation.
- Advising customers on their bills and how to reduce them, including the best energy plan to fit their needs.
- Assisting in the recovery of debts and money owed for outstanding bills.
- Using a customer care tool for vulnerable customers capturing any disabilities, learning difficulties etc. and adapting my approach as required
Apr 2021 - Apr 2022
Administrator
- Prioritising workloads as well as monitoring and reporting daily work in progress to senior management in order to adhere to SLA’s.
- Processing of SME business contracts sold internally or via external stakeholders worth in excess of £1 million each year
- Ensure all new SME business accounts are set up correctly on internal systems
- Taking ownership of complex customer queries and always being pro-active to ensure end to end resolution in a timely manner and within the correct timescales to ensure the prevention of further escalation whilst.
- Liaised with third party brokers and internal departments, to ensure all queries are dealt with to the highest standard, contributing towards the retention of customers
- Take responsibility for managing the customers’ expectations and communicating the outcome to the customer
Aug 2016 - Apr 2021
Self-Employed Manager
Red Rose Dry Cleaners
- Day to day management of two busy dry-cleaning sites
- Resolving price queries on invoices
- Taking telephone orders, and inputting information into the dry stream system
- Preparation and reconciliation of the monthly accounts
- Processing Invoices for payment
- Cash handling banking
May 2008 - Apr 2016
FAQ
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Quick answers generated from the profile data available on this page.
What is Rupinder Panesar's role at their current company?
Rupinder Panesar is listed as Administrator at npower.
Where is Rupinder Panesar based?
Rupinder Panesar is based in Birmingham, England, United Kingdom.
What companies has Rupinder Panesar worked for?
Rupinder Panesar has worked for Sgs, Eon, Npower, and Red Rose Dry Cleaners.
How can I contact Rupinder Panesar?
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