Ruri Tan Email & Phone Number

Eastern Creek, Australia

Sydney, New South Wales, Australia

Tokyo

• Providing digital cloud solutions, including project management and customer portals for individualised data publishing and social media management• Digitising documents, creating online forms, and preparing the company for the online sharing platform• Upgrading the customer management software and integrating with the new social media platform• Trainer and provider of ongoing support and advice for IT-related solutions

Sydney, Australia

• Accountable for project managing client events; exceptional feedback received from attendees when event managed the AGM of the Japan Chamber of Commerce with over 100 attendees from Japanese companies• Arranged the Comprehensive and Progressive Agreement for Trans-Pacific Partnership event in which 90 guests from the Japanese and Canadian Chambers of Commerce and Australian business leaders and owners participated• Directed and shaped the media strategy for EY Japanese business division coordinating article production such as news alert and editorials for Japanese media• Maintained team profiles and managed the external website• Drafted and distributed monthly internal newsletters to promote Japan Business Services section• Coordinated thought leadership input to articles, alerts and flashes• Efficiently kept all printed publications for the division up to date

Sydney, Australia

• Understand clients’ briefs on their ideal home, organise relevant teams, and coordinate tasks to fulfil the briefs• Managed company and client properties showcasing properties to the potential tenants• Consult interior design for the renovation of office• Performed property inspections to assess the condition and prepared condition reports• Assisted overseas clients moving/settling in Australia by sourcing their new place of living, arranging all the necessaries and acting on their behalf• Built and maintained relationships with the key accounts acting as their dedicated point of contact• Delivered professional presentations in seminars and consistently achieved business development targets• Responsible for social media /digital marketing management, e.g. Facebook and weekly e-magazine• Implemented Kintone Customer Management System resulting in more efficient job tracking, reducing the turnover time for client’s requests in half• Designed and started the creation of the company's website and created the company's logo • Prepared contracts for both the tenants and the clients, invoices, reports, memos, letters and drafting responses to routine correspondence to high levels of accuracy and confidentially• Authored three monthly advertorials published in community magazines and newspapers• Updated the company’s social media pages and created content for the newsletter

Tokyo, Japan

• Achieved Top Salesperson of the Year Award for bringing in over 50 new clients• Provided advice and sales solutions to clients• Operated in the customer service call centre addressing both tenant and owner queries• Produced newsletter for property owners, created brochures and wrote newsletter articles • Lead organiser and MC at events and seminars for property owners and organised the major annual event attended by top clients as well as key senior managers• Coached and mentored new employees• Prepared invoices, reports, memos, letters, and other documents

Diploma, Economics

Bachelor, Public Economics

Diploma Of Education, Interior Design