Rushani Mahendran, Assoc Cipd Email & Phone Number

United Kingdom

United Kingdom

London Area, United Kingdom

Designing and authoring maths curriculum for KS3 and KS4.

United Kingdom

London, England, United Kingdom

• Providing training and accountability to clients to ensure they overcome any mindset challenges and reach their goals
• Helping clients work more productively and formulate a plan of action and routine that works around their current commitments
• Creating bespoke training videos to support clients with technical and system related queries
• Wrote and published a book called The 15 Minute Startup which reached No. 1 in Small Business & Entrepreneurship category on Amazon on the second day of launch in order to inspire people to stop procrastinating and.
• Chosen as a finalist for the Mpower National Mums In Business Awards in the social impact category and won Highly Comended business
• Social Media management on Facebook, Pinterest & Instagram in order to grow a following for my work

United Kingdom

United Kingdom

Making quality, holistic education accessible to all children and closing the tech, gender and diversity gap in ed-tech!

London

- Responsible for overseeing customer success, curriculum creation, social media, marketing, ops and processes as well as technical development projects to deliver coding education for 3-11 year olds in line with the National Curriculum for EYFS, KS1 & KS2- Testing user flows and imagining the service from a customer's point of view to deliver a service.

• A member of the senior management team responsible for the operations in both the UK and US for the complementary workforce program at GSK
• Responsible for managing, training and reviewing both the UK and US teams to ensure compliance with the legal and operational requirements as defined by the GSK in house team in order to provide the highest levels of.
• Overall responsibility for the Zendesk ticket management system to ensure that service levels were maintained and that responses going out to the workers were appropriate, timely and met the agreed SLAs with the client
• Putting in place template response for the team to use on Zendesk and over the phone to ensure consistency in the responses going out to workers and managers
• Point of escalation within the team for troubleshooting technical and compliance related queries
• Point of contact for Fieldglass queries and training the team as new features are introduced

• Using Prince 2 and Agile methodologies to project manage multiple high profile concurrent projects on client facing systems
• Gathering requirements from clients and producing all project documentation from statement of work to testing and user guides
• Leading interactions with senior stakeholders at organisations such as the BBC, Lloyds and Met Police as well our internal Directors up to CEO level
• Managing a matrix team of Project Managers, Business Analysts and Developers to roll out client implementations on time, specification and to budget
• Managing and working with 3rd Party Providers to achieve successful outcomes within budget and time constraints
• Lead on MI Client Projects with the ability to understand the complexity and scope of development while achieving the client’s requirements

• Responsible for the logistics of training 900 plus Co-members across 20 different locations in the UK
• Delivering full day training sessions to Co-members on the AWR
• Responsible for managing the champion system and ensuring the 47 champions were trained and prepared adequately to deliver training sessions in their respective areas
• Query handling for both internal and external customers via e-mail, phone and face to face meetings
• Creating project documentation using Prince 2 methodology to communicate project progress, risks, outstanding actions and decisions
• Getting to grips with the functionality of new systems as required for the project

• Working alongside the Programme Director for Single Parents and Employment Zone across London, Liverpool and Glasgow to support, facilitate and analyse the delivery model.
• Designing a formalised reporting process based on director needs and managing the roll out, testing, updating, monitoring, analysing and implementing changes based on this analysis.
• Conducting in depth analysis using Microsoft Excel on historical performance for by region, programme and on a local level to identify trends and share best practice across the programmes. Involves the use of pivot.
• Communicating with the Senior Operations Management team to collect reports, organise meetings and advise on ad-hoc projects accordingly.
• Communicating with various co-members across the business to collate information for projects and run telekits or organise face-to-face meetings as appropriate to discuss and amend project requirements for both.
• Supporting the Operational Management team with ad-hoc requests regarding stats, analysis and reports for the projects that they are assigned to.

• Working as an employment adviser within a Reed in Partnership Single Parents office.
• Supporting, mentoring and training single parents to have a more work focused attitude and help diagnose their barriers.
• Helping members overcome these barriers through regular one to one appointments, setting targets and building confidence..
• Supporting members through their transition from benefits into work by keeping in regular contact and discussing issues that may arise.
• Giving self-employment advice to members who have skills that can be used to set-up their own viable business and educating and training them on the self-employment process.
• Conducting outreach to increase the number of members on the programme by attending job centre, meeting people on the street as well as targeting hot spots such as children's' centres and back to work organisations and.

Professional Diploma In Digital Learning Design (Including Ai For Learning), Digital Learning Design

Diploma In Nutrition & Homeopathy, Alternative And Complementary Medicine And Medical Systems

150 Hours Tefl Qualification, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Advanced Level 7 Diploma

Oracle Bi Ee Bootcamp Training, Data Modeling/Warehousing And Database Administration

Prince 2, Project Management

1St Class Bsc(Hons), Bsc(Hons) Business Management