Rushell Howell Email & Phone Number

St. Catherine Parish, Jamaica

Saint Catherine, Jamaica

As a sales trainer, my role is to empower sales representatives with the knowledge, skills, and confidence they need to excel in their roles and achieve their targets. Drawing from my experience being on the phones, I bring a personal touch to my training approach, understanding the challenges and opportunities sales professionals face firsthand.My skill set includes:Communication Skills: Clear and effective communication to deliver engaging training sessions and convey complex concepts.Presentation Skills: Dynamic presentation abilities to captivate audiences and keep them actively engaged.Active Listening: Attentively listening to sales representatives' challenges and concerns to provide tailored guidance and support.Adaptability: Flexibility to tailor training programs to meet the diverse needs and learning styles of sales teams.Interpersonal Skills: Building rapport with sales professionals and creating a supportive learning environment where they feel comfortable sharing ideas and asking questions.Motivational Skills: Inspiring and motivating sales teams to strive for excellence and continuously improve their performance.Problem-Solving: Addressing sales-related challenges and providing practical solutions and strategies for overcoming them.Feedback and Coaching: Providing constructive feedback and one-on-one coaching to help sales representatives refine their skills and achieve their goals.Technology Proficiency: Utilizing sales enablement tools and technology to enhance training effectiveness and efficiency.In my role as a sales trainer, I am dedicated to equipping sales professionals with the tools and knowledge they need to succeed, and I take pride in seeing them grow and thrive in their careers.

Saint Catherine, Jamaica

As a CSR, I specialize in being the go-to person for customers seeking assistance with their protection plans. My role involves not only explaining coverage details and processing claims promptly but also providing empathetic support to address any concerns or questions customers may have. I take pride in being able to navigate the intricacies of protection plan policies with ease, ensuring that customers feel confident and satisfied with their coverage. My goal is to build trust and rapport with every interaction, ensuring that customers feel valued and supported throughout their journey with the protection plan provider.As a mentor, my role is to guide and support individuals in their professional development within the context of the protection plan industry. Drawing from my own experiences and expertise in the field, I offer personalized advice, practical insights, and constructive feedback to help mentees navigate the complexities of their roles and excel in their careers. I take a personalized approach, understanding each mentee's unique strengths, challenges, and aspirations, and tailor my guidance accordingly. Whether it's providing technical knowledge about protection plans, sharing strategies for effective customer engagement, or offering leadership advice, I am dedicated to empowering mentees to achieve their full potential and make a positive impact in their roles within the industry.As a trainer, I specialized in equipping customer service representatives with the knowledge and skills needed to effectively assist customers with their protection plan inquiries and claims. My role involves designing and delivering training sessions that cover product details, claim processing procedures, and customer interaction techniques. I ensure that representatives are well-prepared to provide accurate information, handle inquiries efficiently, and deliver exceptional service to customers seeking assistance with their protection plans.

Saint Catherine, Jamaica

As a collection specialist, my role is to work with customers to resolve outstanding debts. My skills include effective communication, negotiation, and empathy to navigate sensitive situations. I utilize organizational skills to manage accounts efficiently and persistence to achieve positive outcomes for both clients and the company.