Rushie Taylor Email & Phone Number

Plano, TX, US

Plano, Texas, United States

Conduct thorough analysis of existing programs and processes to identify areas for improvement and optimization.Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with industry standards and best practices.Collaborate with cross-functional teams to define quality metrics and establish performance.

Remote

Developing and implementing standards for the quality process. Created quality forms for the Sales, Customer Service, and Retention teams. Communicate with team managers, on areas of concerns and training opportunities for agents. Evaluate calls for accuracy and compliance, Create monthly reports, and presentations of the QA processes for upper management..

Irving, Texas, United States

Analyze proposed insurance coverage, identifying deficiencies in coverages provided. Analyze blanket insurance policies on commercial loans. Perform pre-closing and annual compliance reviews for commercial and multi-family loans. Responsible for preparing and communicating insurance requirements based on deal type, and lender requirements. Analyzing.

Plano, TX

Assess the performance and quality of the personal line policies provided by Insurance Agents, identifying potential shortcomings, and devising recommendations for how to optimize service delivery. Work closely with managers to develop actions plans that reduce errors and improve policy accuracy. Provide professional development tools to the sales training.

Plano, Texas

Worked closely with home buyers to understand their specific insurance needs and partnered with financial institutions to tailor insurance options that met the specific requests. Performed due diligence on properties to gain comprehensive scope of property values. Prepared fair quote proposals for homeowner policies and educated clients on their best.

Dallas, TX

Collaborated with senior leaders to execute strategic advertising sales plans aligned to corporate revenue penetration goals. Oversaw the proper handling of 300+ B2B accounts totaling $10K+ in monthly ad revenue. Worked with business leaders to match company services with growth needs. Product offerings included. Online Video Ads, Mobile Advertising.

Irving, TX

Used knowledge of insurance policies to structure an inside sales menu for autos, homes, and watercraft vehicles. Engaged with clients to review insurance options and secured underwriting sales on the policies that best met their individual needs. Acquired new business by identifying and connecting with prospective buyers via phone, mail, and referral.

Tustin, CA