I have 18+ years of proven success in software product management, ideally with SaaS and PaaS-based products. I have a strong understanding of the market, emerging trends, and where the business opportunities lie to inform my strategy, roadmap, and prioritization. I excel at managing successful launches of everything the team ships, which means being accountable for the quality of the solution and the impact that it has on both customers and the business. I work closely with design, user research, and engineering to think critically and collaboratively about how to solve complex customer problems. I work with customers and stakeholders to define a roadmap, problems, and requirements, and backlog, then manage them through the product development process from discovery to availability.I am an expert in organizing design thinking workshops to finalize requirements and review prioritized features. With hands-on experience in Customer Journey & Customer Exposure and leading Agile Scrum and technical product management teams in large-scale technology platforms in cloud infrastructure, I have designed tools for Logistics Solutions, Risk Management, and Executive Dashboards. Leading collaborative, cross-functional, and Development teams, I identified goals, metrics, and analytics to measure product value. I was highly appreciated for anticipating, mitigating, and resolving conflicts across technology/business partners, executing projects, meeting deadlines, and operating under tight time constraints. • Launched a digital solution in 3 months with 100% user adoption in 1 month of launch.• Improved OTD by 10% and reduced Liquidated damages by 5% with early visibility of material readiness for PMs/planners.• Enhanced UX, saving 20% of the time taken by Field Engineers to report material.• Rendered support services with no change in scope and a 20% reduction in budgets with an FTE-based approach for app support.• Managed >100 applications (ERP, non-ERP, Custom Digital apps, PLM, P6).
