Rushikesh More Email & Phone Number

Mumbai, Maharashtra, India

Building strong relationships with customers and monitoring their experience with a product or service.CSMs tend to work closely with key stakeholders in sales and product, acting as an intermediator for internal and external teams, though their primary responsibility is to keep the customer's needs and wants top of mind.Onboarding and communicating with clients, gathering and delivering information between different teams as well as tracking and optimising customer metrics.upsell and cross sell various products and services to customers.Maintaining level of quality by simultaneously working with Customers, helping them to achieve their goals.

Mumbai, Maharashtra, India

Managing incoming calls.Handling Service/Support calls via an automated cloud based call distribution system.Offer options and alternatives where appropriate with the objective of building client loyalty and trust.Keep up on system information, changes and updates as well as industry standards and workflows.Performs any related duties as assigned.

Mumbai Metropolitan Region

It was a fun time working with the company and learning new tactics to achieve goals in the Sales environment. Improving expertise in Sales and helping my coworkers by constantly providing great results. Achieving team targets and uplifting the progress bar.