• Service delivery and configuration for new SD-WAN Implementations, customer migrations and complex change requests.• Management of VMware VeloCloud, Nokia Nuage and Cisco Viptela SD-WAN Solutions for British Telecom Global Customers.• Implementation of Nokia Nuage's NSG-E200, NSG-E300, NSG-X and NSG-X200 routers.• Implementation of VMware's Velocloud 610, 620, 640, 3400 and 3800 edges.• Implementation of Cisco Viptela's ISR1100, ASR1000, ISR4000 and C8300 series edges.• Internal on-call support on customer escalations and complex issues.• Underlay and overlay troubleshooting.

IPSOC Minor team:> Possesses knowledge of Provider/Enterprise network. > Performing troubleshooting of routing and Switching issues, traffic manipulation, redundancy checks, subnetting and configuration backup in LAN / WAN network. > Deliver Tier 1 network ticketing support to resolve all the issues for over 1000 customers. > Applied routing changes including static, EIGRP, BGP and OSPF which improved the network performance. > Execute change management and monitoring actions such as configuring HSRP, VRRP, IP SLA track and access list on managed customer premise equipment. > Experience with multi-vendor devices in networks & acquaintance with individual command- lines word with CISCO, Versa SDWAN, Nokia Alcatel Lucent), Juniper routers, Huawei switches for L3 VPN, SDWAN & ILL. > Providing correct RFO Resolution for outage) with the customer after resolving the issue.

IPSOC Minor team:> LOBO Staffing Solution private Limited Contract with Tata communications Limited.> Possesses knowledge of Provider/Enterprise network. > Performing troubleshooting of routing and Switching issues, traffic manipulation, redundancy checks, subnetting and configuration backup in LAN / WAN network. > Providing correct RFO Resolution for outage) with the customer after resolving the issue.