Experienced Inside Sales Representative with a demonstrated history of working in the mechanical or industrial engineering industry. Skilled in Sales, Proposal, Quotation making with Microsoft Excel. Major experience in Valves such as Butterfly Valves, Ball valves, Diaphragm valves, Pneumatic accessories. Managing a team of highly motivated engineers and managing Complete quote to Cash. Streamlining the co-ordination between Customers and Operations. Responsible for Technical Sales, Order Entry, Customer Liaison, Sustaining Engineering, Project Management and Dispatches to provide an effective and professional service to meet customer’s needs. Managing over 1200 quotes with $ 35 Million value and 4800 Orders with Revenue of over $ 20 Million. Accountable for the performance of each associate meeting their targets, key performance indicators and continuous improvement. Lead and facilitate the team to deliver the KPI’s for the department and ensure complete integration ensuring a full service to the customer. Develop and lead the team in coordinated activities to ensure a holistic service to the customer by close working with the operation, finance, marketing and product teams.Implement a systematic method of turning around quotations and order entry within the agreed parameters, and ensuring that these are in line with lead times, SIOP forecasts and plant capacity. Including the publication of standard lead times and price lists and their regular updates.In the Roadmap identify Kaizen events for continuous improvement in the transactional activities.