Rushikesh Shimpale Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

 Responsible for the creation and updating the business rule templates in the Microsoft Power Platform Stack (Microsoft Dynamics 365) to support the onboarding of Rail Customers to allow them to create booking requests with the company. Automation of the Intermodal Rail network of the company for the clients having rail network to improve the logistical procedure. Integration of multiple customer databases at an administrative level to create a smooth business process Document business requirements for the creation and updating the rail customer business rules to ensure the customer booking process is succinct as possible for their transport needs. Remodelling the logistical data into the normalized form using MS EXCEL, which is used as input data for data visualization. Designing and documenting the functional and business requirements

Melbourne, Australia

 Actively engaging with customers to solve problems and making sure they are satisfied with the provided solutions. Performing admin duties including but not limited to roll-overs, stock-take, ordering products, receiving inventories, generating stock reconciliation reports. Liaising with vendors via email or phone on any issue with stock deliveries in a courteous manner.  Helping to increase in-store revenue by ordering special products. Training new employees on company policies, products, sales strategies, and use of various in-store technology.

Melbourne, Victoria, Australia

Melbourne, Australia

The Capstone project was about a Aborginal College called Worawa and the purpose was to design and automate its reporting and time-sheeting procedures with sustainable and cost-effective solution. Presented and documented planning, requirements, and design reports which explained the scope, feasibility, functional and non-functional requirements, and the lifecycle of the project. Elicited client’s requirements by interviewing and conducting regular meetings with the client. Designed and presented the blueprint of the processes and architecture of the solution. Developed interactive dashboards and financial reports using Microsoft Power BI tool as per the client’s requirements.

Pune, Maharashtra, India

 Provide product and service information to customers. Research required information using the available resource. Research, identify and resolve customer complaints using applicable software and process orders, forms, and application. Respond to customer issues via phone, email. Identify upselling opportunities for the sales team.

Master'S Degree, Business Information Management & Systems

The course was entirely about understanding the business information systems tools and concepts as tools in areas like information.

Bachelor Of Technology - Btech, Computer Science

The computer science degree introduced me to subjects like mobile computing, multimedia systems, distributed computing, artificial.