Rushikesh Kulkarni Email & Phone Number

Detroit, Michigan, Us

I wear many hats, including strategist, facilitator, evangelist, ambassador, educator and experience designer.

Boston, Massachusetts, Us

Established and evangelized service design practice within the organization to deliver an exceptional outcome for clients, prospects, and internal teams. Lead large transformation initiatives focused on creating value for clients and cost savings for business using a service design approach.Responsible for leading client experience across marketing, sales, and servicing parts of the organization. These included digital interactions and across all channels. Responsible for leading the design of business processes and technology solutions that enabled Wellington team members to serve the clients more efficiently. Lead a team of full-time designers and consultants providing design and technology services on key strategic projects. I established agile design processes and best practices for crafting omnichannel experiences.

Boston, Massachusetts, Us

Lead Experience Design groups and executed large scale Digtial Transformation, Experiene design and Service Design projectsLead the service design group and created new service offerings that allowed Sapient to work with clients in financial services, healthcare, retail, and energy sectors at a more strategic level.Provided strategic and creative directions to clients such as Kimberly Clark, State Street, Fidelity, John Hancock, CITI, Legg Mason, Hartford, MFS, RAM trucks, and many other confidential clients. Created POV decks on various domain areas to showcase thought leadership and engage clients in a conversation that could lead to new business.Responded to RFPs. Lead workshops to understand requirements from the client. Scoped and estimated creative effort for very large scale digital transformation, and experience design projects.Hired talented experience designers, motivated them, and drove their personal growth thereby creating long term business value for Sapient. Created course material and delivered XD training to the team members.Evangelized design thinking though workshops. Established faster user research and experience design processes by creating tools and job aids to work on projects more efficiently.Formulated project approach, lead teams and provided creative directions through discovery, conceptual detail design and implementation stages that included conducting User research, and crafting digital strategy, service Blue prints, creative briefs, personas, user journeys, annotated wireframes, visual designs, prototypes and usability testing.

• My role as AVP involved hiring user experience design professionals and setting up a comprehensive team. Establishing processes for design and development of various portals based on user centered design methodology.• Train team members in to user centered design methodology. Conduct workshops to evangelize design thinking in the organization. • Collaborate with agencies to develop India.com brand. Responsible for the entire brand experience across various channels such as TVC, print, mobile web and on social networks. • Formulated product strategies and drive all decisions related to user experience. Lead the User experience design team in the design of portals, blogs, web applications, mobile apps.

Fairfield, Ia, Us

• My role as a Centre of Excellence Lead involved understanding business goals of the client and help to scope innovation and user experience design projects. Help prepare proposals, project planning and estimation to ensure optimal use of resources on the project.• Lead a team on several Innovation, User research, User experience and Persuasive design projects. Conduct fieldwork, analysis, prepare high quality deliverables and present them.• Create UI design, review visual design and prototypes. Conduct usability testing and reviews of products, mobile interfaces, websites and software.• Lead training and development activities. Create content for in-house as well as external training and workshops. Developed usability tools for internal consumption and sales.

Fairfield, Ia, Us

Lead and worked on various projects involving use of Design research, User researcher, Ethnographic, and Market research techniques to achieve disruptive Innovation for single or multiple (cross cultural) markets. • Identifying disruptive market segments and trends using a mix of ethnography and market research techniques.• Understand consumer needs, ecosystem, current practices, pain points, attitude and perception, around use of existing products and identify potential barriers for adoption of new products and services using Ethnography, User research and Design research techniques• Conceptualize new products, processes, systems, services, environments, and test them in the market using design research and participatory design and lead user methods.

Fairfield, Ia, Us

• Review of existing design and conduct expert review • Collect relevant information from client organization.• Data gathering from users directly or remotely using various methods like Interview, Contextual inquiry, Survey, JAD and Focus group • Preparing Personas and Scenarios. • Performing Task analysis Information and Task Architecture.• Preparing UI wireframes using PowerPoint Visio, and Axure.• Guide Visual design and development team• In person or remote usability testing during various design phases

Architecture and interiour design

Product design, Architecture design, Interiour design

Cua, Certification Course In Usablity, Human Factors, Hci

Cua, Innovation And Strategy - Design For Big

Cua, Persuasive Design- Design For Persuasion Emotion And Trust

Masters In Industrial Design, Industrial And Product Design

Master'S Degree, Industrial And Product Design

B.Arch, Architecture

Hsc