Rushil Kumar Email & Phone Number

Brampton, Ontario, Canada

- Delivered a new workflow visibility tool which allows supply-chain end-users to review historical trends and aid in forecasting labor and potential stress points in their operations. Worked and coordinated with various teams to carry it out successfully. Utilized SQL/SAS projects to create its workflow of orders through various systems. Utilized data.

Gurgaon, India

• Analyzed and maintained the daily tickets data in MS Excel to recognize which regions were the greatest number of incidents coming from, categorized them by existing agreed upon groups using pivot tables and presented.
• Investigated the activities within a process, thus ensuring they met 100% of the associated Service Level Agreements (SLA).
• Delegated up to 50 tickets a day to appropriate offshore and on-site IT teams while ensuring a smooth transition and that the incidents were resolved in a timely manner.
• Collaborated with various stakeholders (on-site IT specialists, external vendors, and colleagues) to diagnose rare errors in key applications software and identified resolutions.

Post Baccalaureate Diploma, Supply Chain Management

Procurement & Supply Management Global Sourcing Commercial Law & Business Contracts Supply Chain Management Operations Management.

Micromasters, Supply Chain Management

The MITx MicroMasters® program credential showcases one's end-to-end understanding of supply chain management. The credential offered by.

Bachelor Of Technology - Btech, Mechanical Engineering