Currently overlooking the company operations in marketing, office administration, technology and warehousing at Tradewell and Rushil Enterprise

•Providing MPLS network support for migration/upgrade of internet services from Juniper system to Fortinet router with ADSL/VDSL/Cable/LTE primary and secondary connection along with Access Point•Troubleshoot, determine, solve or escalate the issues related to connectivity, routing, configuration, VPN to make sure the store experiences negligible down time and SLA is met•Working as a part of team and a go-to man for the Vancouver’s migration team•Providing support for various migration and new installation projects along with providing post-install network support to 5000+ clients

•Analyzed IT/computer/printing issues, solve first level problems and issuing requests on ticketing system (Numera FootPrints)•Solved client IT issues through phone calls/walk-ins/tickets and maintaining the labs printers and projector podiums•Helped clients with installation of software, OS and working on Creston projector podiums•Proficiently worked in a fast pace environment as a team with the primary goal of client satisfaction

•Explain the concepts and theories related to Computer Networking to the students•Build logic required for sub-netting, routing, C++ programming, various Math for Computer systems to make student’s basis strong•Demonstrate methods of practical routing/switching, WAN, and call switching/forwarding to students through hands-on lab

•Managed a team of 4 people to look into clients’ engineering requirements and saw that the clients are satisfied with the solutions.•Dealt with our software team, acting as a bridge, to explain them the new requirements of the business stock - management and billing system.•Being excellent in writing skills, I manage technical and formal writing for the firm.•Provided Technical support to share data within a small network of computers, not to mention with excellent MS Office skills.•Customer support - visiting industries to understand clients’ requirements.