Rushit P Email & Phone Number

New York, United States

• Solving problems across all asset classes/initiatives and mastery of internal operational processes, datainterpretation and optimization, review and management of exceptions in a timely manner
• Act as primary project contact for clients and internal groups.
• Develop strong relationships with Clients, provide clear/professional responses to client queries, assist with &lead customer calls and/or in-person visits.
• Working with clients to determine parameter settings and key parameters into proprietary databases.
• Maintaining consistent standards for project status reporting for internal and external purposes.
• Suggest ideas to improve the customer experience and improve internal processes

High Point, North Carolina, United States

• Closely collaborated with project members to identify and quickly address problems in an agile environment
• Used ServiceNow to assist the client at the warehouse using our in-house warehouse management system (WMX)
• Developed a Requirements Traceability Matrix to ensure all requirements can be tested
• Executed product lifecycle processes for WMX, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
• Participated in Agile ceremony – Scaled Agile Framework (Safe), Program Increment Planning, Story point estimation, Feedback/Retrospective and Agile delivery for platform
• Supported the solutions team in pre-sales initiatives and helped close the sale

Paramus, New Jersey, United States