Bachelor of Commerce Graduate from the University of Melbourne, with more than 10 years of experience across Operations, Sales & Marketing and People Leadership with a strong record of exceeding KPI's and delivering results. I am a proactive, all-round team player, with outstanding communication & people skills, an excellent work ethic and an ability to perform well under pressure. Goal-driven and analytically minded, I’m a strong believer in continuous improvement and thrive on adding value through problem solving, process improvement and figuring out a better way to get from A to B. I have experience in the following areas - - Relationship/Account Management, Sales & Business Development (B2C & B2B exposure), - Financial/Operational Analysis, P&L and Operational Reporting, Process Optimization, Vendor Management- Advanced MS Excel, Salesforce Reporting & Dashboards, Modelling, Basic SQL- SME for Process Mapping & Automation and Customer Communications- People Management, delivering training, ongoing coaching and mentoring- Devising and implementing Sales & Operational Strategy.- Exceeding targets while maintaining compliance & customer experience