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Rushlee Smith Email & Phone Number

Duty Manager - Wānaka Airport at Queenstown Airport (ZQN)
Location: Wanaka, Otago, New Zealand 10 work roles 3 schools
1 work email found @aucklandairport.co.nz LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email r****@aucklandairport.co.nz
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Current company
Queenstown Airport (ZQN)
Role
Duty Manager - Wānaka Airport
Location
Wanaka, Otago, New Zealand
Company size
39 employees

Who is Rushlee Smith? Overview

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Quick answer

Rushlee Smith is listed as Duty Manager - Wānaka Airport at Queenstown Airport (ZQN), a with 39 employees, based in Wanaka, Otago, New Zealand. AeroLeads shows a work email signal at aucklandairport.co.nz and a matched LinkedIn profile for Rushlee Smith.

Rushlee Smith previously worked as Customer Service Advisor - Wānaka Recreation Centre at Queenstown Lakes District Council and Front of House at Wanaka Helicopters. Rushlee Smith holds Te Ara Reo Māori from Te Wānanga O Aotearoa.

Company email context

Email format at Queenstown Airport (ZQN)

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{first}.{last}@aucklandairport.co.nz
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AeroLeads found 1 current-domain work email signal for Rushlee Smith. Compare company email patterns before reaching out.

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Profile bio

About Rushlee Smith

Passionate about the customer experience and empowering others to deliver.SUMMARYI am a passionate customer experience exec, with a strong service quality, training, operations, administration and management background. I have been committed to providing exceptional service and learning experiences within the aviation industry, membership organisations, retail/wholesale and logistics. I thrive in deadline driven, interactive environments where excellent communication and relationship building skills are required. I'm focussed, proactive, fun and enjoy being part of supportive, collaborative teams. I love working for a company and brand that I am inspired by and can be proud of.I'm passionate about making a difference and equally as passionate about NZ.Summary of skills:☆ Excellent communication and interpersonal skills, with the ability to develop strong relationships and influence with internal and external customers, business partners and stakeholders.☆ Results driven business and training professional with a genuine passion for enhancing operational performance and service delivery by engaging with, encouraging, empowering and guiding people to achieve their potential.☆ Customer focused with strong ethical values and a commitment to providing world class service.☆ Detail oriented with strong decision making and problem solving skills. Identify areas of concern and take a continuous improvement approach to resolving issues.☆ Collaborative and inclusive leadership style with a focus on achieving team success.I believe that an inspirational, encouraging, collaborative workplace environment ultimately leads to business success and exceptional people.

Listed skills include Customer Service, Training, Management, Service Quality, and 38 others.

Current workplace

Rushlee Smith's current company

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Queenstown Airport (ZQN)
Queenstown Airport (Zqn)
Duty Manager - Wānaka Airport
frankton, otago, new zealand
Website
queenstownairport.co.nz
Employees
39
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Company profile
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10 roles

Rushlee Smith work experience

A career timeline built from the work history available for this profile.

Customer Loyalty Executive

Auckland Airport

Auckland, New Zealand

Account management; training; administration; marketing and campaign coordination Key Responsibilities:* Programme and POS training delivery and solutions for retail partners * Management of retail partner accounts* Implementation of staff incentive scheme* Lead fortnightly work in progress meetings for key stakeholders, including minute taking* Data and reporting insights for monthly development meetings* Supporting contact centre with process, script, triage, briefs * Escalated member issue resolution* Coordination of campaign deliverables and collaboration on exclusive offers and promotions

Jun 2017 - Jun 2020

Account Manager/Sales Representative

May Time Marketing

Auckland, New Zealand

•Drove market penetration and sales growth in retail and design markets NZ wide•Managed sales process through maintenance of complex customer relationships•Identified sales opportunities within new and lateral markets•Developed new, successful long term customer relationships•Reported on regional sales; highlighted strategic account issues and provided potential solutions•Worked closely with customer service and graphics team to promote, advertise and merchandise•Continually monitored sales process improvement

Feb 2016 - Jan 2017

Senior Product/Customer Service Trainer - Learning And Development

Brand Developers Limited

Auckland, New Zealand

•Worked in conjunction with sales, marketing, media and training teams to understand, research, develop, coordinate and facilitate product training to direct sales and customer service agents•Engaged with, encouraged, empowered sales agents in all aspects of product sales to surpass sales targets•Coordinated and facilitated motivational product demonstrations•Monitored sales targets and needs analysis in order to provide ongoing coaching•Part of key stakeholder group providing weekly targeted summary•Explored new and redeveloped existing training methods to increase sales

Sep 2013 - Dec 2015

Service Quality Manager

Aa New Zealand

Auckland, New Zealand

• Worked with management team to develop and implement a robust CRM tool•Provided recommendations for service improvement to key stakeholders following investigation of Member feedback and continually liaised with business divisions to ensure policy adhered to•Investigated, responded to and resolved all escalated Member concerns - build on loyalty; improve retention•Provided information and recommendations to Dispute Tribunal hearings•Maintained records to enable accurate reporting

Apr 2008 - Mar 2013

Training & Development Facilitator - Airports

Air New Zealand

Auckland, New Zealand

•Developed, implemented and facilitated induction and customer service training including organising guest speakers; compliance sign off; updating records•Researched, designed and facilitated new departure framework for Air NZ and international contracted carriers•SME airline departure processing airside•Developed new training programmes for on-job trainers - 'train the trainer'•Provided ongoing coaching and support to new and existing staff

Mar 2003 - Dec 2007

Leading Airline Representative

Air New Zealand

Auckland, New Zealand

•Exemplary understanding of all aspects of flight departure processing including product and policy; security; compliance; Customs and CAA regulations•Lead customer service teams to ensure timely processing and departure of aircraft

Sep 2001 - Dec 2003

Customer Service Representative

Air New Zealand

Auckland, New Zealand

•Front line customer service representative - checkin and airside departure processing

Dec 1997 - Sep 2001
Team & coworkers

Colleagues at Queenstown Airport (ZQN)

Other employees you can reach at queenstownairport.co.nz. View company contacts for 39 employees →

LS Lee Summer Lee Summer Colleague at Queenstown Airport (Zqn)New Zealand View → KS Kylie Sutherland Kylie Sutherland Colleague at Queenstown Airport (Zqn)Otago, New Zealand View → JW Jessica Watson Jessica Watson Colleague at Queenstown Airport (Zqn)Greater Sydney Area, Australia View → BG Brooklyn Gilhooly Brooklyn Gilhooly Colleague at Queenstown Airport (Zqn)Auckland, New Zealand View → ED Emily Delacy Emily Delacy Colleague at Queenstown Airport (Zqn)New Zealand View → AW Andrew Williamson Andrew Williamson Colleague at Queenstown Airport (Zqn)Auckland, New Zealand View → TG Todd Grace Todd Grace Colleague at Queenstown Airport (Zqn)Queenstown, Otago, New Zealand View → NH Nicole Holterman Nicole Holterman Colleague at Queenstown Airport (Zqn)New Zealand View → CR Chris Read Chris Read Colleague at Queenstown Airport (Zqn)New Zealand View → CN Catherine Nind Catherine Nind Colleague at Queenstown Airport (Zqn)New Zealand View →
3 education records

Rushlee Smith education

Education record

Fraser High School
FAQ

Frequently asked questions about Rushlee Smith

Quick answers generated from the profile data available on this page.

What company does Rushlee Smith work for?

Rushlee Smith works for Queenstown Airport (ZQN).

What is Rushlee Smith's role at Queenstown Airport (ZQN)?

Rushlee Smith is listed as Duty Manager - Wānaka Airport at Queenstown Airport (ZQN).

What is Rushlee Smith's email address?

AeroLeads has found 1 work email signal at @aucklandairport.co.nz for Rushlee Smith at Queenstown Airport (ZQN).

Where is Rushlee Smith based?

Rushlee Smith is based in Wanaka, Otago, New Zealand while working with Queenstown Airport (ZQN).

What companies has Rushlee Smith worked for?

Rushlee Smith has worked for Queenstown Airport (Zqn), Queenstown Lakes District Council, Wanaka Helicopters, Auckland Airport, and May Time Marketing.

Who are Rushlee Smith's colleagues at Queenstown Airport (ZQN)?

Rushlee Smith's colleagues at Queenstown Airport (ZQN) include Lee Summer, Kylie Sutherland, Jessica Watson, Brooklyn Gilhooly, and Emily Delacy.

How can I contact Rushlee Smith?

You can use AeroLeads to view verified contact signals for Rushlee Smith at Queenstown Airport (ZQN), including work email, phone, and LinkedIn data when available.

What schools did Rushlee Smith attend?

Rushlee Smith holds Te Ara Reo Māori from Te Wānanga O Aotearoa.

What skills is Rushlee Smith known for?

Rushlee Smith is listed with skills including Customer Service, Training, Management, Service Quality, Customer Relationship Management, Team Building, Relationship Building, and Team Leadership.

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