Mike Rushton Email & Phone Number

Toronto, Ontario, Canada

Loop is a fast-growing FinTech high growth startup that enables businesses to seamlessly manage money around the world so our clients can access more markets, accelerate their growth and simplify their operations with the only truly cross-border banking platform. Loop is enabling the next generation of businesses to thrive around the world!

Toronto, Ontario, Canada

• A global virtual coaching and learning provider that is revolutionizing the way businesses develop their employees through the power of behavioral science.
• Project managed the client onboarding set-up, from contract close to implementation date.
• Developed a complete understanding of contract and customer program requirements to ensure ease of a successful implementation.
• Oversaw all reporting requirements at account level during the Ezra Program across individual and multiple programs run by a client.
• Hosted regular coach and participant training sessions in the lead up to a new program launch.
• Helped EZRA evolve existing processes and develop best practices to enhance the client and participant experience.

• We capture and treat company information for better decision making and increased efficiency. With information on around 360 million companies, we are the resource for company data. Welcome to the business of certainty.
• Acted as a trusted advisor to a base of Enterprise customers to ensure that our solutions helped them achieve business critical objectives.
• Being an internal customer advocate to ensure that any feedback is activated promptly.
• A personal initiative was to host a monthly feedback session with several of our Global CSM’s and our Solutions Delivery team to discuss customer feedback and ensure the continuous improvement of our products.
• Analyzed customer account trends to pre-empt potential red flags and adopt a pro-active rather than reactive approach.
• Provided a high-touch experience to reduce customer churn, increase lifetime value and create more stable revenue streams.

• As the UK’s largest, privately owned software business, IRIS ensures that customers can get critical operational tasks right, first time every time. They offer a comprehensive range of accountancy, payroll, payment &.
• Approached by IRIS’s UK Growth Director to work on various high-volume campaigns to drive additional revenue.
• Engaging with IRIS’s Corporate client base to discuss their complex and strategic businessrequirements.
• Analysed a huge amount of raw data and created a targeted strategy to guarantee success.
• Mentored 3 Account Executives and responsible for reporting to the senior management team.

• Partnering with UK accountancy practices to support them with digitisation, growth and compliance.
• Won the ‘Newcomer Award’ in February 2019 for exceptional performance.
• Significantly grown the annual recurring revenue of key accounts by recommending additional software and products to support their goals.
• Implemented a successful business development strategy.
• Secured a substantial amount of new business through cold calling and prospecting.
• Delivered presentations and attended meetings with clients.