I manage the project design, sales, and installation cycle of premium pergola solutions for Pergomatic's Northern California market, particularly in the San Francisco Bay Area.

Invalert is a startup offering an AI-powered crypto trading tool that generates real-time alerts for cryptocurrency traders by monitoring trading charts and mining trends. At Invalert, we want to help cryptocurrency traders be more successful by helping them make data-driven logical and timely trading decision and leave any guess work and emotions out of the picture.My current responsibilities include interviewing/hiring/working with legal, technical and marketing partners to update/build our website/mobile content and develop digital and social media marketing strategy.

PERGOROOF® produces high-end motorized retractable pergolas and awning systems. We offer high quality and long-lasting, aesthetically pleasing and environmentally sustainable products which allows full use of patios, terraces, and backyards all year around.• I supported Pergoroof by hiring and managing the staff and by overseeing the project sales and management for the Northern California market.

• Develop and execute recruiting strategies to target and place employees in corporate positions.• Manage the hiring process through sourcing and interviewing candidates, presenting offers and negotiating• Maintain potential candidate pool and working employees in assignments while coordinating retention effort and the extension of assignments• Employee engagement/performance reviews: Manage employee interactions with hiring managers and work on performance reviews to include coaching and development opportunities when required.• Support employees on assignments and offer problem-solving strategies/advice when necessary• Facilitate weekly quality control with current employees to ensure employee satisfaction and retention

Helping to serve as the nation's leading provider of quality data about its people and economy. We honor privacy, protect confidentiality, share our expertise globally, and conduct our work openly.As a Field Supervisor for the 2020 US Census I am responsible for:• Training & supervising a team of 15-20 census takers (Enumerators)• Managing weekly schedules and work availability, monitoring their progress & performance, verifying their timesheets • Assisting enumerators on the field as needed, ensuring that the quality of work is maintained while the assignments are completed on time. • Distribute materials for employees to complete daily tasks. • Provide weekly reports to Area Census Office to ensure continuous non-stop operations.

Recruiting Manager with Robert Half Finance & Accounting, the world’s first and largest specialized financial recruitment service that places highly skilled financial professionals on a full-time basis. I can help staff for any of the following roles (but not limited to):- Accounting Clerk- Accounts Payable (Entry Level to Manager)- Accounts Receivable (Entry Level to Manager)- Bookkeeper- Payroll (Specialist to Manager)- Staff Accountant- Senior Accountant

OfficeTeam, a Robert Half division launched in 1991, is the number one brand name in administrative recruitment space with a large database of candidates built on over 25 years of recruitment. Our reputation attracts highly skilled candidates who have administrative/office support/customer service skills at all levels: from office clerks, receptionists, executive and administrative assistants, data entry, human resources, and customer service professionals.Business development: Develop and grow our client base by marketing Robert Half services for temporary and/or temporary-to- full-time staffing solutions; market to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, participate in local trade association and networking events to increase OfficeTeam’s presence in the local business community.Candidate recruitment and retention: Recruit, interview and match skilled administrative professionals with clients’ projects, temporary assignments and temporary-to-full-time opportunities; provide on-going communication and career guidance to candidates.Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and temporary professionals currently on assignment

At Senpex, we serve individuals and businesses to ship their packages, on their schedule, using our trusted couriers. Customers can order delivery service any time via Senpex app, website, or phone call, select a package size, and track their deliveries via the Senpex app and website.As a Business Development Manager at Senpex, I managed on-demand local shipping services for a variety of business and individuals. Besides directing day-to-day operations to ensure efforts adhere to deadlines and our systems (website, applications and support services) operate with no downtime or interruptions and I also lead my teams efforts to improve Senpex' market position and achieve financial growth by prospecting for new clients by networking, cold calling, advertising or other means of generating interest from potential clients to do business with the company. I liaised with stakeholders, vendors, and customers to ensure the company’s support structure is driving the business forward with minimal expenditures.

I was in charge of planning, developing and expanding SCEL's marketing outreach and increasing student recruitment efforts both overseas and domestically by working with a pool of agents, partner colleges and universities, as well as businesses.• Developed a recruitment pipeline through referral campaigns, marketing partnerships with universities, vocational schools, and numerous global and domestic lead sources.• Achieved increased student recruitment by 17%.• Formulated brand and innovation strategies that communicated insights, directions and creative concepts across all marketing disciplines.• Connected and worked with businesses, non-profit and educational institutions throughout WA, OR, ID and MT on promotional, fundraising events and partnership plans• Coordinated launching web, email, social, Google AdWords, Geo-fencing and blog campaigns.

I helped small companies grow their business by providing complete and accurate business data all integrated in one place-Salesforce CRM. I was responsible for developing and managing relationships, driving strategic, enterprise-wide data initiatives within the Emerging Small Business market segment (1 to 25 employees). I forecasted sales activity and revenue achievement, while creating satisfied and referenceable customers.My performance and responsibilities included:• Started as a Sales Development Rep profiling, following-up and qualifying leads, then was promoted to an Account Executive role. • Generated new business and drove strategic initiatives within the ESB segment, while creating satisfied, referenceable and loyal customers.• Managed sales pipeline, forecasted sales activity and revenue recognition with the goal of excelling in a fast-paced environment where growth and success are the norm.• Prospected by cold-calling/emailing, thoroughly qualified all leads and sales opportunities by developing strategy, navigating negotiations and closing business deals.• Leveraged business from new & established relationships.• Consistently achieved/exceeded monthly sales quota selling business applications that changes the way businesses prospect to new target customers.

• Mentored, coached and guided a team of 12 agents, ensuring exceptional customer service rendered in fast-paced high-volume call center.• Addressed concerns and inquiries from customers on a variety of issues.• Diminished escalated customer service issues.• Preserved company objectives and mission while assisting and supporting customers.

• Oversaw all aspects of business communications with foreign and domestic companies, banks and other agencies in regards to financing, contract negotiation and preparation, project implementation, translation and presentation.• Conducted a gap analysis of current projects and carried out research to identify new tenders & managed new ternder projects.• Working collaboratively with department heads and my team to pursue new construction project awards domestically and in neighboring countries

Initially started as a Regional Account Manager covering Mid-Atlantic B2B market segment, later being promoted to the Public Sector market segment covering Southeastern states, I successfully fulfilled the following responsibilities:• Described software offerings to expand company services and adoption as a single source and method for all software needs.• Met and exceeded sales and productivity goals and resolved disputes and problems as they arose.• Administered customer service in an efficient manner and demonstrated skill in customer satisfaction.• Promoted customer retention through courteous and efficient resolution of disputes, complaints, and discrepancies.

Prior to being promoted to the Call Center Team-lead role, I enjoyed excelled at the roles of Customer Service Agent and Tier II Technical Support Agent. As a Team Leader my role consisted of the following duties and responsibilities:• Managed a team of 8 customer service agents to ensure company policies were adhered to.• Provided feedback to members of the team to increase performance.• Coached team members to increase productivity and to exceed customer service levels and sales goals.• Instituted personal development meetings and trainings to mentor team members.• Managed quality assurance by monitoring agent calls.