Ruslan Murakaev Email & Phone Number

Italy

Moscow, Russian Federation

• Managing business analysis team in the "Department of Internet Banking for Corporate Clients" in the largest bank of Russia. Optimization and development of processes and customer journeys in the field of remote access.
• design and modeling of the business-processes (as is, to be).
• analysis of current processes for searching points of possible improvement.
• elicitation and specifying of stakeholders' requirements, requirements life cycle management.
• design of solutions and strategies, defining acceptance criteria, control over the implementation of requirements.
• business analysis planning, coordination of the business analysis team activities.At the current place of work, I have consistently held positions of a system analyst, a senior business analyst, a business partner, and.

Moscow, Russian Federation

• Organizing activities of business and system analysts' team, managing requirements for information systems in the field of e-Government, and designing conceptual models for the government IT-systems interactions. Some.
• collaborated with government institutions and agencies, including Economic Development Ministry of Russia, Ministry of Communication of Russia, Moscow Region Government, Saratov Region Ministry of Information.
• participated in creating electronic register of public electronic services within Russian Federation by defining information systems, conducting internal testing protocols, and executing system rollouts.

Moscow, Russian Federation

• Optimized electronic banking solutions to attract new customers and users within largest Russian financial institution. Identified platform requirements and improved user experiences by partnering with stakeholders to.
• Redesigned online banking system focused on usability optimization with features including, remote deposit and payment requests.
• Grew business portfolio by increasing usability and improving transactional processes.

Moscow, Russian Federation

Partnered with team of developers to identify business opportunities for internal efficiencies by implementing technological advancements resulting in increased cost savings, product sales revenue, and system optimization (in the field of online-banking for retail clients).

Moscow, Russian Federation

Moscow Region, Russian Federation

Tashkent, Uzbekistan

Data processing, mathematical simulations

Doctor Of Philosophy (Phd), Mathematical Simulations, Data Processing

Project Management Course, Internet-Technologies

Master Of Science (Ms), Mathemetical Simulations Of The Natural Processes, Data Processing

Bachelor Of Science (Bs), Mathemetical Simulations Of The Natural Processes, Data Processing