Managing business analysis team in the "Department of Internet Banking for Corporate Clients" in the largest bank of Russia. Optimization and development of processes and customer journeys in the field of remote access to the bank's and bank's ecosystem services to corporate clients. The main responsibilities:● design and modeling of the business-processes (as is, to be).● analysis of current processes for searching points of possible improvement.● elicitation and specifying of stakeholders' requirements, requirements life cycle management.● design of solutions and strategies, defining acceptance criteria, control over the implementation of requirements.● business analysis planning, coordination of the business analysis team activities.At the current place of work, I have consistently held positions of a system analyst, a senior business analyst, a business partner, and an executive director. Some examples of the projects I am/was involved in:● digital transformation of the bank's ecosystem: migration of bank legacy internet-banking systems to new platforms by collaborating with 15 internal teams to migrate 4M+ users (with budget of $9M USD).● development of software for employees to support the processes of providing remote banking services (over 10,000 internal users).● pre-login zone in internet-banking system as unique access to online banking system for non-client users to facilitate onboarding of 500K new clients.

Organizing activities of business and system analysts' team, managing requirements for information systems in the field of e-Government, and designing conceptual models for the government IT-systems interactions. Some examples of activities I was involved in:• collaborated with government institutions and agencies, including Economic Development Ministry of Russia, Ministry of Communication of Russia, Moscow Region Government, Saratov Region Ministry of Information Technology to define and execute information technology projects with budgets ranging up to $4M USD annually.• participated in creating electronic register of public electronic services within Russian Federation by defining information systems, conducting internal testing protocols, and executing system rollouts.

Optimized electronic banking solutions to attract new customers and users within largest Russian financial institution. Identified platform requirements and improved user experiences by partnering with stakeholders to understand needs.● Redesigned online banking system focused on usability optimization with features including, remote deposit and payment requests.● Grew business portfolio by increasing usability and improving transactional processes.

Partnered with team of developers to identify business opportunities for internal efficiencies by implementing technological advancements resulting in increased cost savings, product sales revenue, and system optimization (in the field of online-banking for retail clients).

Data processing, mathematical simulations