Social Media Community Manager (Internship)
As a community manager, I was responsible for managing and maintaining company’s social media presence in Canada with a focus on the Carat brand. After examining an agency’s past performance on social networks, I developed and implemented social media and editorial strategies including the creation of an editorial calendar, a graphic charter, and a netiquette. I managed Facebook, Twitter, LinkedIn and Instagram accounts in English and French. I also conducted a social media monitoring. Each week I analyzed a social media performance, evaluated the effectiveness of a previously posted content and provided social media reports. To attract new followers and increase social engagement, I was constantly looking for innovative and original social media ideas and proposed creative content solutions.