Rusty Martin Email & Phone Number

Richardson, Texas, Us

Built a strong career of accomplishments and promotions for a international manufacturer and distributor of innovative nutritional / sports performance products, developing and maintaining highly secure IT WAN\LAN infrastructures. Provide technical leadership in designing, installing, configuring, and maintaining high volume computer systems and e-commerce platform. Direct team of 12 IT professionals in aligning core systems / application operations to meet and / or exceed management expectations. Work across all departments to improve network operations and increase scalability. Assist in administering annual budget and completing key infrastructure improvement projects. Monitor all network operations and propose solutions that resolve any/all connectivity issues. Report to senior managers on achieved benchmarks and system status.** Credited for maintaining 99.99% uptime for ecommerce platform that supports 500k+ users.** Serve as driving force in developing and implementing solutions to ensure PCI Level 1 Compliance.** Play key role in managing all system infrastructure upgrade projects, installing and configuring equipment, including firewalls, routers, switches, security appliances, servers, desktops, laptops, and mobile devices.** Instrumental in architecting technology solutions that streamline technology footprint and reduce costs, while maximizing service levels and increasing system accessibility and functionality.** Utilize hands-on management to build and lead strong technical team, consisting of IT Infrastructure Architect, 3 Sr. Systems Administrators, 3 Systems Administrators, 2 Help Desk Administrators, and 3 IT Operators.

Richardson, Texas, Us

Directed team in supporting highly secure IT network, including designing, configuring, installing, and maintaining critical systems and network resources. Established and implemented system support/helpdesk best practices. Maintained strong rapport with management team to plan and complete enterprise wide improvement projects that span entire corporate platform. Administered and monitored Cisco / Microsoft based network and systems. Supervised installation, moves and changes to IT infrastructure. Managed all network operations, including data backups, disaster recovery and IT security implementations. Reported department and project status to senior managers.** Spearheaded expansion of network architecture to support rapid sales growth.** Established Active Directory Group Policies, empowering staff to take ownership of projects/services.** Initiated aggressive technology support strategy that resolved long standing issues quickly and effectively.

Richardson, Texas, Us

Provided hands-on technical expertise in implementing and maintaining critical IT systems, including network infrastructure and voice/data systems operating across multiple platforms. Participated in planning and implementing strategic technology initiatives and installing new equipment. Maintained relationships with 3rd party vendors to troubleshoot and resolve issues quickly. Documented system operations and trained staff/peers on the proper use of technology resources. Analyzed root cause issues and devised solutions to maintain system operations.** Interfaced directly with all business departments, working with end-users to evaluate, and implement new technology resource solutions that streamline operations and improve operational efficiencies.** Played key role in successfully planning and completing upgrade/migration projects, keeping all stakeholders up-to-date on the new changes.** Expertly configured, installed and maintained servers, workstations and networking equipment.** Demonstrated high level of professionalism in monitoring systems; documented, reported, and notified technicians of network status, thus increasing network reliability.

Plano, Texas, Us

Recruited to oversee implementation and support of highly secure IT network infrastructure, while providing real time system data and information to client in the banking and lending industry via web-based interfaces.Provided high-level technical support for 100+ employees, while maintaining 50+ Physical Servers, 40+ Virtual Servers, and 100+ Desktops. Worked directly with management and staff to understand daily technical needs and devise plan to keep resources current and up-to-date. Served as point of contact in planning and scheduling projects to update critical hardware / software resources. Provided failure analysis, troubleshooting issues, and performing critical technical diagnostic to ensure system functionality. Scheduled regular maintenance and updates on critical equipment. Liaised with staff to plan installation schedules and monitor equipment functions. ** Provided leadership in managing technical resources to support customers in the financial services industry. ** Coordinated/secured 5+ Terabytes of Production Data with regularly scheduled Disaster Recovery Drills.** Saved company financial assets by creating Virtual Host Servers instead of purchasing new Physical Servers.

Business With Management Information Systems

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