After years of debilitating back problems I got my life back through Pilates practice, it made such a profound difference that I trained to become an instructor and founded Pilates Guy. I now provide consultancy to businesses concerned with their employees wellbeing from the adverse effects of long periods of sitting, or "Desktop Wellness". I also provide Pilates coaching to help everyday athletes improve sports performance and safeguard their health and performance. Pilates practice improves and corrects posture, strengthens the supportive core muscles, lessening the effects of non-specific low back pain.

Being a committee member of the chamber involves providing input, ideas, participating in discussion and actively dedicating additional time to the running of the chamber and chamber events. Hosting meetings as well as other duties. This also involves voting on decisions which need to be made by the committee.

Building new and maintaining existing collaborative relationships with partners who work closely with both businesses and UHNW / HNW and MNW individuals.

I manage an existing account of Private Clients and their ever changing insurance requirements. In addition I am responsible for new business generation and development.Exceeding my clients expectations through providing an exceptional level of advice and service throughout

Responsibilities include managing the accounts of and relationships with VIP customers. New business development through partnerships internal and external, attending events and building on existing relationships. Quoting and securing all HNW new business on an advised basis. Managing the relationships with our partner suppliers as well as building relationships with the new.

My role includes managing my own account of high net-worth customers offering a full broking service including renewals, mid-term adjustments, claims, new quotations and advice. Developing customer relationships working over the telephone and in face to face meetings. Building the book via cross selling to the existing bank of customers and also dealing with new business enquiries incoming via various sources independently as well as marketing existing banks of leads.I have been involved in lead generation internally by developing relationships across differing areas and teams within Endsleigh and the wider Zurich group. Maintaining and developing exitsting insurer relationships as well as increasing service levels through reviwing our practices and feedback.

Permanent roles held from 2005-2010. Temporary roles held in winter 2010-11 and from September 2012 - June 2013.Starting as a personal lines office junior in a small office, dealing with customers face to face and over the telephone providing a full broking service. I rose to assistant sales manager in this branch and in turn moved to a larger branch in the same capacity. Ultimately moving to the commercial insurance field in a new business capacity dealing with SME business and maintaining relationships with a key business partner.Responsibilities included supporting staff in the daily running of the branch, assisting the branch sales manager where possible and handling of challenges and complaints. Being responsible for contributing to sales targets as well as continuing to offer the full broking services to customers. Overall experiences gained include involvement in implementing sales drive, development and initiatives / handling and reporting of MI / balancing of branch accounts / maintaining relationships with suppliers and customers / high standards of customer service

Supervisory role at a busy local public house being responsible for the daily running of the premises and being attached to the premises license as the DPS. Liaising with the business owners, staff and police in complying with licensing laws. Implementing promotions and business generation, some by social media.

Working as a holiday advisor in 4+ and 5 star hotels on behalf of Thomson & First Choice. My main responsibilities were performing welcome meetings, sales of trips, travel upgrades and car hire to customers. Providing advice and tips around the resort and the island of Crete in order for customers to make the most out of their holiday. Resolving problems, queries and complaints for the customers, sometimes with extremely sensitive or delicate circumstances. I built relationships with suppliers, local businesses and hoteliers which also included handling and resolving customer complaints where possible through these relationships.