Russell Bruce Email & Phone Number

Perris, California, United States

Moreno Valley, California, United States

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Moreno Valley, California

Murrieta, California

• Serve as a liaison between the company and customer to ensure communication throughout the entirety of the project.• Generate new prospects via grassroots, digital and referral based marketing.• Conceptualize, and package products to meet the customer's needs of saving money and living better.• Present solutions, ensure customer eligibility for financing and finalize documents for projects.• Provide a high level of customer service to guarantee customer satisfaction.

Temecula, California

• Coordinates the activities of 20+ direct reports to accomplish store objectives ranging from sales, operations, and facilities maintenance.• Responsible for handling guest issues to provide them with top notch customer service.• Coordinating community events such as National Night Out, Shop with a Cop, and Black Friday Events.• Responsible for inventory control and proper accounting for merchandise.• Provide coaching and feedback to direct reports to develop them professionally.• Manage teams according to company operating budgets.• Serves as District Leader for Internal Investigations and manages time lines and progress of these investigations.• Identifies and addresses security incidents to keep assets, team, and guests safe and secure.• Acts as the stores shortage expert and partners with the appropriate team members and peers to reduce or eliminate operational shortage.• Train new executives to Target and prepare them to take on their first assignment as ne executives. • Teach safe and secure training courses to new executives as part of their business college onboarding.

Moreno Valley, California

• Acts as the key point of accountability for club financial performance and the club experience.• Responsible for the successful attainment of club targets (e.g. member service, cleanliness, revenue, and retention).• Establish priorities and goals, including revenue targets for membership, fitness and labor for the club.• Recruit, interview & hire department managers. Maintain a fully engaged and high performing team that aligns with company values and goals.• Provide input and report monthly results to the DM regarding the club P&L• Ensures that a standard operating platform is tailored to market conditions and reflects the 24 Hour Fitness corporate values, programs, and SOPs.• Participate and provide club specific input into the development of the club P&L and operating plan. Set monthly club Membership, Fitness and Service targets. Provide weekly feedback to DM on club goals and budgets.

Responsible for top line revenue and full P&L management to ensure profitabilityof club. Hired, trained, and developed staff to meet revenue targets. Manage daily operations of the facility which includes everything from monitoringsales systems to maintenance and repair of equipment. Developed marketing strategies and monthly promotions to drive revenue.

Las Vegas, Nevada Area

Hired, trained, and developed personal trainers to be successful in meetingcompany goals. Inspected personal training systems to ensure proper customer service and tomaximize revenue. Was responsible for the personal training department for the Las Vegas areaand at one point, 4 locations in Arizona.