Prepared, executed, and reported on audit of subset of NIST SP 800-53 cybersecurity controls to include interview, document review, and testing of systems to support compliance audit activities.Knowledgeable on NIST Cybersecurity Framework and how the Identify, Protect, Detect, Respond, and Recover categorize comprise and facilitate an information security program

Responsibilities• Customize VMware environment for students in continuing education classes.• Desktop Support - Assisted end users with application support.• Provide back end tier 2 support for A/V systems• Install and maintenance of computer systems. Assist with application issues. Provide backendsupport for the operations team.

Developed concise, tailored cybersecurity awareness content, improving targeted end-user base cyber hygieneDeveloped Just-In-Time cybersecurity awareness content for emerging threats to reduce operational risk to tailored audiencesSemi-quantitatively analyzed cybersecurity risk using NIST SP 800-30 methodology to identify highest risk weaknesses for a systemExecuted threat modeling exercise to determine higher likelihood threat events to inform cybersecurity risk modelingSemi-quantitatively analyzed cybersecurity risk using NIST SP 800-30 methodology to identify highest risk weaknesses for a systemExecuted threat modeling exercise to determine higher likelihood threat events to inform cybersecurity risk modeling

• Remote network support for external customers• Services ranged from networked devices and desktop support to server administration and server configuration• Support for Active Directory, Virtual Private Networking, firewall and network security• 2nd tier support of Lanier proprietary server solutions - enterprise and workgroup• Team escalation for all applications and solutions• Lead advanced training classes for tenured analysts that focused on Lanier solutions• Assisted in testing and certification activities for transition from legacy applications to Oracle systemsImplementation Engineer – (Human Resources/Employee Records project)• Technical lead for storage and retrieval integration project• Project goal was to integrate an Ecabinet with network attached storage for electronic documents• Responsible for data validation and process development/management• Onsite trainer for department personnel and project team members PROFESSIONAL EXPERIENCE (CONTINUED)Team Lead • Managed 24 hour Host Print data center (seven team members)• Mainframe and midrange print support for 650 end users on two campuses• Maintained forms, printer definitions, and queues on the mainframe• Responsible for 12 Windows print servers within an enterprise environmentMainframe Operator• Monitored and maintained all data center consoles and peripherals• Scheduled and released jobs for processing and printing on OS390 mainframe• Diagnosed, resolved, and logged all issues with local or remote clients• Provided on-call weekend support for jobs requiring extensive processing• Performed all supervisory duties in the absence of shift supervisorAccomplishments:• Major contributor in the development of resolutions for complex issues• Created training program for new analysts

Updated databases on AS/400 with inventory applications (IBM/Metalware)Maintained inventory databases dailyMetalware was used to schedule and track orders, and process materials used

Remote network support for external customersServices ranged from networked devices and desktop support to server administration and server configurationSupport for Active Directory, Virtual Private Networking, firewall and network security2nd tier support of Lanier proprietary server solutions - enterprise and workgroupTeam escalation for all applications and solutionsMajor contributor in the development of resolutions for complex issuesCreated training program for new analystsLead advanced training classes for tenured analysts that focused on Lanier solutionsAssisted in testing and certification activities for transition from legacy applications to Oracle systems

Monitored and maintained all data center consoles and peripheralsScheduled and released jobs for processing and printing on OS390 mainframeDiagnosed, resolved, and logged all issues with local or remote clientsProvided on-call weekend support for jobs requiring extensive processingPerformed all supervisory duties in the absence of shift