Russell Douglas
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Russell Douglas Email & Phone Number

Founder and Principal Strategist at D&Co
Location: Auckland, Auckland, New Zealand 14 work roles 3 schools
1 work email found @dandco.nz LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email r****@dandco.nz
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Current company
Role
Founder and Principal Strategist
Location
Auckland, Auckland, New Zealand

Who is Russell Douglas? Overview

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Quick answer

Russell Douglas is listed as Founder and Principal Strategist at D&Co, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at dandco.nz and a matched LinkedIn profile for Russell Douglas.

Russell Douglas previously worked as Founder & Principal Strategist at D&Co and CX Advisory Board Member at Marketing Association. Russell Douglas holds Mba from Heriot-Watt University.

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Email format at D&Co

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*@dandco.nz
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Profile bio

About Russell Douglas

I founded D&Co, an experience design consultancy, that leverages the power of innovation, brand, human-centred design and technology, to create connected experiences that enhance the lives of real people. We are a new breed of creative company designed for the experience age. We recognised the need to reinvent the traditional model so we created D&Co, a networked collective of CX, Brand, Digital, Marketing & Innovation specialists that come together to solve today’s ‘wicked’ problems.Underpinning this is our Transformation division, helping progressive businesses to deliver exceptional outcomes through rigorous program management, project management, and agile consultancy.Our vision is simple, we want to create the very best customer experiences in the world.We believe that customer experience excellence is a critical component to delivering business growth.www.dandco.nzSTRATEGY & CREATIVEA highly motivated strategic thinker with a passion for enhancing the customer experience using D&Co's proprietary Experience Innovation System as part of our CX & Innovation Delivery Pathway.- Design research, ethnographic research and insight development.- Design led co-creation programs, CX strategy, brand, digital, marketing, service and experience design.- CX & Service Design Coaching.- CX Capability Build.- EX Strategy.PUBLIC SPEAKINGI’ve presented at a number of leading global conferences including Spark Digital's FWD_Live to over 600 attendees, House of Travel to 800, and ASB Live to over 1,200 to name a few.Charlene Li, Founder and CEO, Altimeter Group says, "The latest technology and business trends can be overwhelming, but Russell not only boils it down into actionable insights, but does so in a highly entertaining and engaging way. I was on the edge of my seat for his entire speech and your audience will be as well."COMMERCIALWith over 25 years of creative agency as well as client-side experience Russell has a proven track record of helping international brands develop design led experiences, taking leadership roles from concept through to execution.- Business strategy, planning, and modelling.- Business development, forecast & pipeline management, P&L management.- Process enhancements, pitch leadership and team management.Russell is a Chartered Marketer through The Chartered Institute of Marketing (CIM) and is an active member of the Service Design Network community in New Zealand.

Listed skills include Design Research, Digital Research, Digital Strategy, Experience Design, and 30 others.

Current workplace

Russell Douglas's current company

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D&Co
D&Co
Founder and Principal Strategist
Auckland, NZ
AeroLeads page
14 roles

Russell Douglas work experience

A career timeline built from the work history available for this profile.

Founder And Principal Strategist

Auckland, NZ

Founder & Principal Strategist

Current

Auckland, New Zealand

D&Co is an brand experience design consultancy that help our clients to create refreshing solutions using the powerful combination of innovation, brand, human-centred design and technology to deliver an enduring business advantage.We are a community of CX and brand experience strategists, researchers, innovation specialists, designers, technologists.

Nov 2014 - Present

Cx Advisory Board Member

Current

Auckland, New Zealand

The CX Advisory Board provides strategic guidance, thought leadership, and support for the New Zealand CX and marketing community. We strive to ensure CX is recognised as a fundamental creator of value, enabling New Zealand businesses to thrive and grow.

Apr 2019 - Present

Head Of Digital Experience

Australasia

During the early days of D&Co I worked closely with the Principals team consulting across their business in Auckland, Sydney and Melbourne to help amplify brand-led experience design for their clients. Principals are Australasia's leading independent brand strategy and identity agency.

Nov 2014 - Apr 2016

Professional Development Sabbatical

Professional Development Sabbatical

Auckland, San Francisco And Sydney

4 months on sabbatical spending time in N. America and Australia at a number of leading educators and agencies furthering my professional development and connecting with business leaders, start-ups and futurists to explore new ways of developing design-led thinking for the New Zealand market.

Aug 2014 - Nov 2014

Group Head Of Interactive

Auckland, New Zealand

From Nov 2010 until the end of July 2014 I was responsible for leading the interactive offering and team for Designworks across the Asia and Pacific region. Designworks is one of Australasia's leading strategic design practices with offices in Auckland, Wellington, Sydney, Melbourne and Christchurch and over 120 employees.I formalised the Interactive.

Nov 2010 - Aug 2014

Managing Director

World Archipelago

London, United Kingdom

I led a team of strategists, designers, developers and producers as Divisional Managing Director at World Archipelago - a leading digital agency based in London and New York. The agency specialize in highly creative and technically complex work that combines smart creative with smart technology to generate measurable results for their clients.I formalised.

Jan 2008 - Sep 2010

Digital Marketing Consultant

Russell Douglas

London, United Kingdom

Engaged in a number of digital marketing consultancy contracts helping businesses to effectively embrace digital to drive customer acquisition, retention and advocacy.My key client was Strutt & Parker, a top 5 Estate Agent based in the U.K, where I developed the firms digital marketing strategy and implementation roadmap. During my time working for Strutt.

Sep 2005 - Dec 2007

Creative Director

London, United Kingdom

I worked for Black Sun for nearly 10 years starting as a Senior Interactive Designer and working my way to Creative Director where I led the agencies digital creative direction.I was responsible for the successful delivery of major digital projects for the likes of The May Fair Hotel, British Airways, Opodo, Standard Chartered, and Barclays and also.

Jun 2003 - Oct 2007

Design Director

Dec 1999 - May 2003

Senior Interactive Designer

Dec 1997 - Nov 1999

Interface Design Manager

Dorling Kindersley

London, United Kingdom

One of the most rewarding and creative periods of my early career was working alongside the interface design team at Dorling Kindersley. We were responsible for the creation of multi award winning interactive experiences from Space & the Universe, Nature 2, History 2 and Science 2.I worked with some of the most talented creatives in the industry and.

Jun 1996 - Nov 1997

Senior Multimedia Designer

Dorling Kindersley
Jun 1995 - May 1996

Multimedia Designer

Wood Group - Odl

Aberdeen, United Kingdom

I was sponsored by ODL throughout my 5 years Technical Illustration training and joined the business for nearly 2 years after completing my studies.I worked on a variety of rewarding projects from technical illustrations, brochure design, 3D modelling and visualisation, animation, and multimedia presentations.An opportunity to join the multi award winning.

Aug 1993 - Jun 1995
3 education records

Russell Douglas education

Ond & Hnd, Technical Illustration

Blackpool & The Fylde College Of Art & Design
FAQ

Frequently asked questions about Russell Douglas

Quick answers generated from the profile data available on this page.

What company does Russell Douglas work for?

Russell Douglas works for D&Co.

What is Russell Douglas's role at D&Co?

Russell Douglas is listed as Founder and Principal Strategist at D&Co.

What is Russell Douglas's email address?

AeroLeads has found 1 work email signal at @dandco.nz for Russell Douglas at D&Co.

Where is Russell Douglas based?

Russell Douglas is based in Auckland, Auckland, New Zealand while working with D&Co.

What companies has Russell Douglas worked for?

Russell Douglas has worked for D&Co, Marketing Association, Principals, Professional Development Sabbatical, and Designworks Ltd.

How can I contact Russell Douglas?

You can use AeroLeads to view verified contact signals for Russell Douglas at D&Co, including work email, phone, and LinkedIn data when available.

What schools did Russell Douglas attend?

Russell Douglas holds Mba from Heriot-Watt University.

What skills is Russell Douglas known for?

Russell Douglas is listed with skills including Design Research, Digital Research, Digital Strategy, Experience Design, Service Design, Customer Experience Design, User Experience Design, and Creative Strategy.

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