Russel Castro Email & Phone Number

I am an experienced Software Engineer with a remarkable 20+ years of expertise in developing Telecom BSS (Business Support System) and OSS (Operations Support System) applications, specializing in ICMS (Integrated Customer Management System) on the IBMi platform, widely recognized as the AS/400.Throughout my career, I have consistently delivered exceptional customer support to esteemed global telecom companies across the Americas, Europe, the Middle East, and the Philippines. My versatile background includes assuming diverse roles, such as Software Architect, Business Analyst, Programmer, System Administrator, and Security Administrator. I've also gained extensive experience in supporting Amdocs telecom solution products, including the Optima suite, Kenan billing, and the Turbo Charging OCS (Online Charging System).Known for my strong analytical thinking and creative problem-solving skills. With a reputation for hard work and reliability, I thrive both as an independent contributor and a collaborative team player. My track record demonstrates my capacity to excel with minimal supervision and deliver results effectively even in high-pressure situations. I firmly believe in the value of continuous self-learning and am committed to ongoing personal and professional growth.