Russel D.

Russel D. Email and Phone Number

Operations Team Lead @ TELUS International Philippines
Valenzuela, NCR, PH
Russel D.'s Location
Metro Manila, National Capital Region, Philippines, Philippines
About Russel D.

Professional Experience & Goals: Building awareness of the strategic outsourcing capabilities of TELUS International, and helping clients assess where and when there is a good fit for our products and services.Specialties:Assessing Customer needs, Awareness Building, Brand Ambassador, Market Development, Nurturing, Market Development, High level Appointment Setting, New Business Development, Email Campaigns,Marketing Expertise, Channel Development, Qualified Lead Generation.

Russel D.'s Current Company Details
TELUS International Philippines

Telus International Philippines

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Operations Team Lead
Valenzuela, NCR, PH
Russel D. Work Experience Details
  • Telus International Philippines
    Operations Team Lead
    Telus International Philippines
    Valenzuela, Ncr, Ph
  • Telus International Philippines
    Operations Team Lead
    Telus International Philippines Dec 2016 - Present
    Ncr - National Capital Region, Philippines
    Create an inspiring team environment with an open communication cultureSet clear team goalsOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members' feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team building activities
  • Telus International Philippines
    Market Development Team Member
    Telus International Philippines Mar 2011 - Present
  • Telus International Philippines
    Chat Support Representative
    Telus International Philippines Jan 2010 - Mar 2011
  • Kgb
    Customer Service Representative (Uk Directory Assistance)
    Kgb May 2008 - Jul 2008
    Philippines
  • Teleperformance
    Customer Service Representative (Citi Cards)
    Teleperformance Jan 2008 - Apr 2008
    Philippines
  • Esynergy
    Assistant Web Developer
    Esynergy May 2007 - Nov 2007
    Philippines
  • Hsbc
    Customer Service Representative
    Hsbc May 2006 - May 2007
    Philippines

Russel D. Education Details

Frequently Asked Questions about Russel D.

What company does Russel D. work for?

Russel D. works for Telus International Philippines

What is Russel D.'s role at the current company?

Russel D.'s current role is Operations Team Lead.

What schools did Russel D. attend?

Russel D. attended Adamson University, Makati High School.

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