Program Management Discipline with an emphasis on Business Analysis and Process Transformation.-Lead requirements analyst for a Facets implementation at a $9.4B healthcare insurer with 4M members. Managed analysis and design phase, coordination with business stakeholders, business analysts, developers, and external venders. -Lead analytics and process analyst for $11B Healthcare Insurer. Developed executive dashboards, evaluated metrics analysis processes, and delivered process… Show more Program Management Discipline with an emphasis on Business Analysis and Process Transformation.-Lead requirements analyst for a Facets implementation at a $9.4B healthcare insurer with 4M members. Managed analysis and design phase, coordination with business stakeholders, business analysts, developers, and external venders. -Lead analytics and process analyst for $11B Healthcare Insurer. Developed executive dashboards, evaluated metrics analysis processes, and delivered process improvement reccomendations.-Performed Transformation to evaluate the current state of organization and create a roadmap to implement Agile STLC best practices, increase project velocity, and ensure business continuity. Show less

Developed sales and marketing strategy to drive new partnerships with industry leaders to increase sales revenue. Led strategic analysis to create a business plan to drive sales pursuits with a roadmap to bid proposals at startup.

Managed payroll, benefits, compensation, HR reporting, and Controller financial development teams with 15+ staff geographically dispersed in New York, Washington D.C, and Macon, GA. Provided leadership, planning, and delivery oversight for enterprise applications.-Led rewrite for an employee bonus payout system at a 30K employee company. Documented process maps, performed gap analysis, and eliminated ambiguity of requirements. Improved accuracy of associate eligibility processing from… Show more Managed payroll, benefits, compensation, HR reporting, and Controller financial development teams with 15+ staff geographically dispersed in New York, Washington D.C, and Macon, GA. Provided leadership, planning, and delivery oversight for enterprise applications.-Led rewrite for an employee bonus payout system at a 30K employee company. Documented process maps, performed gap analysis, and eliminated ambiguity of requirements. Improved accuracy of associate eligibility processing from 97% to 100%. -Improved payroll processing efficiency by reengineering modules, reducing processing time by 2 days, allowing for buffer in case of emergency. -Implemented self service open enrollment online portal. Providing yearly multi-million dollar savings by reducing paper and printing usage, and streamlining processes. -Led waterfall to agile transformation to increase project velocity. Show less

Managed software development team that developed business metrics dashboards and automated data reports. Lead strategy and planning meetings with business unit management. Conducted project management duties that included: managed team workload, set priority of projects with customers, assigned work to the developers, created and maintained estimates, project plans, and documentation. Led coordination of efforts with external teams(business analysts, infrastructure, and… Show more Managed software development team that developed business metrics dashboards and automated data reports. Lead strategy and planning meetings with business unit management. Conducted project management duties that included: managed team workload, set priority of projects with customers, assigned work to the developers, created and maintained estimates, project plans, and documentation. Led coordination of efforts with external teams(business analysts, infrastructure, and architecture).• Increased areas of support through implementation of dashboard for Controller, implementation of SQL server database for employee referral bonus payouts and implementation of electronic pay advices.• Increased team productivity from implementing 10 reports the previous year to 23 during tenure• Improved communication amongst departments and transparency of utilization of the team’s resources. Show less

Completed 3 year management development program through 6-8 month rotations in various departments in GEICO’s IT division. Experience in roles such as application developer, business analyst, and project manager. Lead various team projects, created estimates, project plans, documentation and collaborated with external teams. -Created Epics and Stories, gathered business rules from business owners and utilizing existing automobile business rules. Performed A/B testing with customers… Show more Completed 3 year management development program through 6-8 month rotations in various departments in GEICO’s IT division. Experience in roles such as application developer, business analyst, and project manager. Lead various team projects, created estimates, project plans, documentation and collaborated with external teams. -Created Epics and Stories, gathered business rules from business owners and utilizing existing automobile business rules. Performed A/B testing with customers, compiled metrics on completion rates, captured errors and feedback, and updated requirements.-Led software modernization efforts resulting in multi-million dollar savings in maintenance costs by migrating off the mainframe. Improved employee efficiency through process reengineering, eliminating redundant tasks performed in multiple applications. Developed interfaces with other financial systems, eliminating manual labor in rekeying information. Show less