Russell Epperson Email & Phone Number

Denver, Co, Us

Working with non-profit, small, and medium businesses to improve revenue and business operations through short-term engagements and projects. Work includes analyzing budgets, P&L, revenue, operations, negotiations and customer satisfaction including: • Budgeting and P&L review for non-profit organizations• RFP development, review and contracting for software and communications services• Revenue internal control review for non-profits and small business clients• Sales, sales, sales management, and sales compensation

Dallas, Tx, Us

As Sales Director, I play a key role in directing management of four cross-functional teams overseeing high-profile accounts located throughout the south-central United States (Arkansas, Missouri, Kansas, Utah, Colorado, Texas, and Arizona). I support sales teams through sales and technical overlays to drive revenue and profitability. I oversee strategic account and financial management to enhance business growth. I develop and implement sales strategies to align across sales teams.Key accomplishments:• Led team to $178.2M Total Contract Value (TCV) of $41.9M Growth (28%) and No Write-Down on Contract Renewals.• Implemented COVID Interactive Voice Response System for one of nation's largest pharmacy chains, 10,000 Connections and $25M TCV. This sale was featured in global business training video and deployed in less than two weeks.• Achieved new sales of 172% and 150% on key contract metrics.• Spearheaded management of one of the largest accounts within Retail segment, which was in decline, forecasting 76.8% revenue attainment and 80% revenue was either not under contract or contract commitments were not met. However, by January 2021, 85% of business is under contract and team has won a National Strategic Sale Award.• Appointed as member of Culture Council which facilitated improvement of employee Net Promoter Score (eNPS).• Headed Revenue Acceleration Project that focuses on quick installation and escalation of any issues with regards to large customer accounts.• Achieved attainment of 160% in new sales, more than 6.49% in wireline growth, 102% of revenue, and 125% of customer satisfaction (NPS) scores.• Attained 111.8% on sales metrics, 141.9% on mobility gross adds, and 210.5% customer NPS, leading to Sell to Excel Award.

Dallas, Tx, Us

In this role I headed operational management of 30-person sales team, including three client directors and nine sales teams. I developed and implemented sales strategies to enhance revenue and profitability. I trained and mentored cross-functional teams regarding sales strategies and operational procedures to drive business growth.Key accomplishments:• Diamond Club winner recognizing the top 2% of leaders within AT&T • Awarded National Spotlighting Success Award and National Retain the Revenue Award for 154% attainment of security sales, 148% attainment for AT&T Mobility Solutions (AMS), and 255% for Hosting Services.• Achieved positive Revenue Growth and 100% improvement of Wireline service categories.• Exceeded targets for Strategic Services Revenue by +21% Growth according to +12% target.

Dallas, Tx, Us

During my time in this position I oversaw operational management of 11-person sales team across 35 accounts within Charlotte, NC. I headed management of North and South Carolina territory to drive revenue and sales. I maintained training and development of teams regarding operational procedures and sales strategies.Key accomplishments:• Achieved 100% attainment in revenue growth and new sales over five consecutive years• Secured first Outsourcing Agreements in Premier Client Group worth over $120M.• Awarded multiple Diamond Club awards, given to top 2% of Sales Organization both as Manager and Director.

Dallas, Tx, Us

Dallas, Tx, Us

Dallas, Tx, Us

Bachelor Of Science - Bs, Accounting

Master Of Business Administration (M.B.A.)

Bachelor'S Degree, Business/Advertising & Marketing