• Self-operated consulting agency providing management, strategy and outsourcing support services to SMEs and NGOs in Malaysia. Areas of specialization include business development, operations, marketing, communications, recruitment, & HR management.• Completed corporate rebranding service for local legal firm (Branding Strategy & Design, Corporate Communications & Marketing | June 2020)• Providing consulting services for NGO (Management & Operations Strategy | Jan 2021) • Providing management and support services to local IT service-based company (Management, Operations, Sales & Marketing | Jan 2022 – Sept 2022)

Primarily employed as a research assistant within a study researching on the feasibility of an online-based medical service provider for at risk communities supported by the Global Fund & Faculty of Medicine, University Malaya. Responsibilities include: • Assisting in the development & verification of research parameters, materials, measurement tools and ethics protocols.• Sourcing and supporting acquisition processes for service agreements with relevant stakeholders.• Supporting caseworker management process – coordinating efforts in sourcing, acquisition, training, certification & task delivery of recruited caseworkers. • Supporting tasks in the timely progression of research & project activities - development of article writing, research & data collection tools, development & coordination caseworker onboarding and training sessions, development of web platform with service providers. Aditional duties include assisting the Associate Professors within UM (Dept of Psychological Medicine & Dept of Social Preventive Medicine) with tasks pertaining to other research, academics, as well as miscellaneous tasks.

Responsible for management & execution of HR-related duties within a print & digital advertising agency & operator of Malaysia’s No.1 Higher Education Website (Afterschool.my). Started in a Specialist role and eventually as a manager overseeing a 3-person team. Duties include but not limited to : Full-Service Recruitment & Hiring for all levels of organization (including internships and succession planning) Team Performance Management (Development & Monitoring) Business Strategy & Process Optimization Staff Engagement & Personal Development Conflict Management Culture Management & Team Engagement Change Management Internal Branding & Marketing Industrial Partnerships with External StakeholdersWorking with upper management, team leaders & relevant stakeholders to assess, recommend and implement best working practices for company success and growth.

Internship placement-turned part-time employment aimed at learning organization and NGO ManagementResponsibilities: - Organizing, consolidating & managing the data given by case workers for different projects conducted by the organization- Retroactively updating & managing previous data for statistical analysis & reporting- Providing general support towards the office staff as well as assisted the organization during events using previously learnt event management skills to help ensure the success of events organized by the NGO

• Assisted a practicing psychotherapy practitioner and lecturer with various tasks related to training, teaching, private practice, and ad-hoc duties. • Provided teaching support in academic classes across all tertiary levels• Participated & assisted in training workshops for practitioner certification• Assisted in individual/group psychotherapy sessions• Assisted with various clerical, data management, administrative & translational (English – Bahasa Malaysia) tasks.

• Entry-level startup established specializing in IT servicing/repairs, retail sales & event management, • Managing day-to-day store operations, including shop upkeep, customer service, revenue & cashflow• Overseeing event management business services - Planning, organization & execution of events (Talent, A/V, Event Coordination)