Russell Keller work email
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Russell Keller personal email
I am a Colorado native, but I never go hiking and you can tell. I got married back in 2015, graduated with my BA in 2018, and ate an entire pizza by myself yesterday. My interests include creative writing, avoiding math where I can, and sleeping until people are worried.Efficient, results-driven, and growth-minded professional with strong background in customer service, account management, and public speaking. Skilled in developing and maintaining business accounts, as well as in fostering strong relationships with key stakeholders and assessing business activities. Recognized for proven record of success in maximizing sales opportunities, resolving issues in a timely manner, and maintaining communication channels, as well as leading high-performing teams and improving overall performance.
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Implementation ManagerVirtuous Feb 2024 - PresentPhoenix, Arizona, UsProject Manager for non-profit CRM migration & onboarding -
Customer Success Onboarding ManagerVirtuous Jul 2023 - Feb 2024Phoenix, Arizona, Us
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On-Screen TalentAxis.Org Jan 2024 - PresentColorado Springs, Co, UsPodcast Guest & On Screen Talent -
Standup ComedianFreelance May 2019 - Present• Has opened for comedians like Mark Normand, Sam Tallent, Kam Patterson, and Geoffrey Asmus.• Finalist in 303 Magazine’s Best Colorado Comedians contest• Producer & Host of the Pikes Punks Comedy Show
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Development Services DirectorDream Centers Of Colorado Springs Jan 2022 - Jun 2023Colorado Springs, Colorado, Us• Project-led CRM database migration from Salesforce to Virtuous CRM.• Creation & management of Donor Lifecycle automations – welcome series, drip campaigns, retention flows, etc.• Integrated new multiple systems and applications into Salesforce to create more efficient gift processing, donation pipeline, and donor retention. -
Customer Experience DirectorAxis.Org Aug 2021 - Dec 2021Colorado Springs, Co, Us• Developed more expedient and successful customer experience systems such as: automated chatbot, building an FAQ page, and redesigned the support ticket pipeline automation in Hubspot leading to greatly reduced wait times and higher customer retention.• Revamped, reintroduced, and led traveling Axis Speaking Teams across the country at numerous conferences and networking events - providing an additional source of revenue for the company.• Collaborated with Marketing Department for upsell opportunities + churn reduction initiatives, as well as develop and submit written ad copy and marketing emails.*Additionally performed roles of temporary Events Coordinator and On-Screen Talent as needed.
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Customer Service And Sales ManagerAxis.Org Apr 2020 - Aug 2021Colorado Springs, Co, Us• Leveraged industry skills in developing sales process that aided Sales Team in boosting monthly quotas by 75%.• Worked alongside Marketing Department to develop marketing plans & write ad copy, as well as authoring the weekly Axis Digest newsletter.• Provide direct leadership to team in weekly sales trainings.*Additionally performed roles of temporary Social Media Community Manager, and On-Screen Talent roles as needed.
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B2B Saas Sales SpecialistAxis.Org Nov 2019 - Apr 2020Colorado Springs, Co, Us• Received recognition for attaining the “fastest first sale” and “fastest to hit first monthly quota” in the company.• Proactively engaged with clients, leading hundreds of monthly check-ins, onboarding webinars, implementation calls, and live demonstrations for individuals & enterprises throughout their lifecycle. • Outgoing calls, emails, texts, to potential enterprise clients.
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Office Manager & Hotel LiaisonCenter For Creative Leadership Aug 2018 - Oct 2019Greensboro, Nc, Us• Ensured clients had as little to worry about outside of their programs as possible – handling all client flight, hotel, and restaurant reservations, transportation requests, and any general questions about CCL or the Colorado Springs area.• Received and fulfilled requests for both facilities space and hotel availability for staff and instructors in a timely manner.• Modernized COS CCL hotel reservation system with drive sharing, automation, email templates, mail merges, etc. *Additionally performed role of Mail Room and Inventory Specialist during staffing changes. -
Door StaffComedy Works Sep 2017 - Aug 2018Us -
Guest Relations Team LeadFocus On The Family Jan 2017 - Aug 2018Colorado Springs, Colorado, Us• Led VIP Tours for anywhere from single guests to groups of 20+• Handled elevated customer complaints, as well as training team on customer service techniques.• Assistant to the GR Manager.*Additionally performed role of Dining Services Supervisor during staffing changes. -
Guest Relations RepresentativeFocus On The Family Jun 2015 - Dec 2016Colorado Springs, Colorado, Us
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Catering ManagerUniversity Of Colorado Colorado Springs Catering Nov 2014 - Aug 2015Colorado Springs, Co, Us -
Catering AssistantUniversity Of Colorado Colorado Springs Catering Aug 2014 - Nov 2014Colorado Springs, Co, Us
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Short Order CookWade'S Cafe May 2014 - Aug 2014
Russell Keller Skills
Russell Keller Education Details
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University Of Colorado Colorado SpringsCommunication And Media Studies -
Pikes Peak State CollegeGeneral Studies
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Colorado Springs Early CollegesHighschool Diploma
Frequently Asked Questions about Russell Keller
What company does Russell Keller work for?
Russell Keller works for Virtuous
What is Russell Keller's role at the current company?
Russell Keller's current role is People Pleasing & Public Speaking.
What is Russell Keller's email address?
Russell Keller's email address is ru****@****ers.com
What schools did Russell Keller attend?
Russell Keller attended University Of Colorado Colorado Springs, Pikes Peak State College, Colorado Springs Early Colleges.
What skills is Russell Keller known for?
Russell Keller has skills like Customer Service, Public Speaking, Leadership, Social Media, Communication, Conflict Management, Creative Writing, Event Management, Event Planning, Internal Communications, Office Administration, Public Relations.
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